Directory entry

Claire Jones, BACP, NCPS

Credentials: BACP, NCPS
Experience: 5 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesSelf esteem Depression

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Claire Jones offers practical, person-centred counselling that aims to make everyday life feel more manageable. She works in a straightforward way and listens without judgement. Claire uses her BACP and NCPS credentials to guide her practice and has five years of professional experience in the United Kingdom.

She helps people who are feeling overwhelmed by stress, anxiety or depression. Claire also supports those facing relationship strain, issues with self-esteem, addictions, grief and trauma.

Background and approach

She can talk through concerns around intimacy, sexuality, parenting pressures, career stress and coping with life changes. Her background includes time in the corporate world, so she understands workplace stress and the demands of busy professional lives. That experience feeds into practical strategies clients can try between sessions.

Claire aims to help people build self-awareness, improve emotional management and develop self-compassion. Sessions take a collaborative tone. Claire draws on a mix of evidence-based therapeutic techniques and a humanistic outlook to tailor the work to each person’s needs.

She focuses on clear, achievable steps alongside exploring underlying patterns that keep problems repeating. People can expect an approachable and down-to-earth counsellor who values trust and openness. Claire encourages small, steady changes and supports clients as they practise new ways of coping.

Starting therapy is framed as a brave first step toward feeling steadier and more able to handle life’s pressures.

Therapeutic approaches and online access

Claire uses a mix of evidence-based techniques alongside a humanistic, person-centred outlook. One commonly used approach focuses on practical coping skills and clear steps to manage symptoms such as anxiety, panic and low mood; these skills help people in day-to-day situations and during stressful moments. Another approach explores patterns in thinking and behaviour that keep problems cycling, helping people notice unhelpful habits and try different responses to improve relationships and self-esteem.

Finding the right approach is a shared process. Claire will work with each person to choose methods that match their goals, needs and preferences, adjusting the focus as therapy progresses. This collaborative process helps make sessions feel relevant and useful from the start.

Online sessions are offered by video call, phone, live chat and text-based messaging to make counselling more flexible. Video calls suit longer conversations and more in-depth work, phone sessions can be easier when bandwidth is limited, live chat offers quicker check-ins and messaging supports ongoing reflection between appointments. These options make it simpler to fit therapy around work, family and life commitments while still keeping a steady therapeutic pathway.

What kinds of problems can be discussed in sessions?

Claire works with a wide range of concerns including stress, anxiety, depression, relationship and self-esteem issues, addictions, trauma, grief and questions about sexuality and intimacy.

What is her general therapy style?

She uses a person-centred, humanistic approach combined with evidence-based techniques to tailor therapy to each person. The work is collaborative and focused on practical steps as well as emotional insight.

How much experience does she have?

Claire has five years of professional experience working with people in the United Kingdom.

What credentials and location are listed?

Her listed credentials are BACP and NCPS, and she practices in the United Kingdom.

Which languages are supported for sessions?

Sessions are offered in English only.

What session formats are available?

Claire provides video calls, phone sessions, live chat and text-based messaging as ways to work together.

How are sessions priced?

Cost varies with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.

How do I begin if I want to try therapy?

Start by selecting the Start Therapy button and complete the short matching questionnaire, then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Self esteem

Also listed

Experience: 5 years
Registered with: BACP, NCPS
Languages: English

Contacting Claire

Claire takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Claire Jones, BACP, NCPS

Background and approach

Therapeutic approaches and online access

Areas of focus

What this therapist works with

Others working with stress, anxiety