Christopher Reed, BACP

Online approaches that focus on listening and change

Client‑centred therapy puts the client’s experience at the heart of the work. The therapist listens without judgement and follows the client’s pace to build understanding and confidence. This approach helps people who need space to talk things through and to feel heard.

Cognitive behavioural therapy, or CBT, looks at how thoughts, feelings and behaviours interact. It uses practical exercises to identify unhelpful thinking and to try new ways of coping. CBT can be useful for anxiety, depression, panic and problems with sleep.

Eye Movement Desensitisation and Reprocessing, EMDR, is a method used to process upsetting memories. It aims to reduce the intensity of distress linked to past events and can be helpful for trauma and abuse related symptoms.

Choosing the right approach is part of the work. The therapist will discuss options and agree a plan together with the client. That collaboration means methods are adjusted to fit goals, preferences and what works in practice.

Online therapy here can take place by video, phone, live chat or text‑based messaging. Video calls are useful for face‑to‑face conversation and visual cues. Phone sessions can be shorter check‑ins or suit lower bandwidth. Live chat and messaging work well for regular brief support or for people who prefer writing. These formats make therapy more flexible and easier to fit around work, family and travel.