Caroline Robinson, BACP

Approach-led online therapy that fits your needs

The work commonly draws on client-centred therapy, which focuses on listening, acceptance and helping people find their own solutions rather than following a strict script. This is useful for building trust and exploring emotional difficulties.

Caroline also uses cognitive behavioural therapy, which looks at how thoughts, feelings and actions interact and gives practical strategies to change unhelpful patterns. CBT can be helpful for anxiety, low mood and managing stress.

Emotionally focused techniques are used where relationships and emotional bonds are central concerns; these methods help people notice and change patterns in how they respond to upset and connection.

Finding the right approach is part of the work together. The therapist will talk with the client about goals, try methods in session, and adjust the plan based on what helps most. That collaborative process means methods are blended to match needs and preferences.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy easier to fit into life. Video is useful for a closer feeling of connection, phone can be quicker for a short check-in, and chat or text works well for people who prefer writing or need flexibility. These options help people access support when travel, time or routine make in-person visits difficult.