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Home Counsellors Caroline Mordey
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Caroline Mordey, BACP

Credentials
BACP
Experience
5 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsGriefDepression

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Caroline Mordey offers calm, straightforward support for people facing stress, anxiety and big life changes. She helps with low mood, relationship and intimacy issues, grief, addiction concerns, sleep problems and self-esteem. Caroline is introduced by name so readers know who they would meet in sessions.

Caroline works in a way that fits each person. She uses client-centred listening so people can say what matters most. She also draws on cognitive behavioural ideas to spot patterns that keep problems going.

Background and approach

Mindfulness and psychodynamic perspectives help unpack feelings and past experiences when needed. Her background includes five years of practice and registration with the British Association for Counselling and Psychotherapy, BACP. That means she follows professional standards and keeps developing her skills.

She has supported people with depression, anxiety, trauma and a wide range of other difficulties. Sessions often focus on clear, practical steps. Caroline helps people try different coping skills, set realistic goals and change unhelpful thoughts and behaviours.

She also makes space for deeper reflection when patterns trace back to earlier life events. Online formats include video calls, phone sessions, live chat and text messaging for people who prefer those options. International clients are accepted and sessions are offered in English.

To start, a short matching questionnaire is completed and appointments are scheduled from there.

How Caroline’s approaches work online

Caroline uses client-centred therapy to listen closely and prioritise what matters most to each person. This approach focuses on understanding your experience and helping you find your own solutions, which can be useful for low mood, self-esteem and relationship concerns.

She also uses cognitive behavioural therapy, which looks at how thoughts, feelings and actions link together. CBT offers practical strategies to change patterns that keep problems going, such as worry, unhelpful thoughts and sleep disruption. This can be helpful for anxiety, depression and coping with life changes.

Finding the right approach is part of the work. Caroline will discuss different ways of working and decide together which methods fit your goals and preferences. That collaborative process means techniques can be adapted as therapy progresses.

Online sessions are offered by video call, phone, live chat or text messaging to make therapy more flexible. Video calls are good when you want face-to-face contact; phone sessions can be simpler if bandwidth is limited; live chat or text are useful for brief check-ins or for people who prefer not to use video. These options help fit therapy around work, travel or other commitments and make it easier to maintain continuity between appointments.
What sorts of problems can be discussed in sessions?
Caroline works with stress, anxiety, depression and grief as well as relationship and intimacy concerns, addictions and trauma and abuse. She also supports people with sleep and eating issues, ADHD, bipolar and career or life-change questions.
How would you describe her therapy style?
Sessions are conversational and client-centred with practical tools added from cognitive behavioural therapy and mindfulness. There is space to reflect on past experiences when that helps make sense of current patterns.
What is her professional background?
She has five years of experience working as a counsellor and psychological wellbeing practitioner and uses a mix of approaches to match individual needs.
Where is she based and what credential does she hold?
She practises in the United Kingdom and holds registration with the British Association for Counselling and Psychotherapy, BACP.
Can I work with her if I live abroad or prefer English sessions?
Sessions are offered in English and international clients are accepted.
What formats are available for sessions?
Caroline provides video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How are sessions paid for and what do they cost?
Cost varies by location and therapist arrangements; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

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Experience
5 years
Registered with
BACP
Languages
English

Contacting Caroline

Caroline takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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