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Home Counsellors Carol Shields
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Carol Shields, BACP

Credentials
BACP
Experience
10 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsSelf esteemCoping with life changes

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Carol Shields helps people facing stress, anxiety, low mood and relationship strain. She also supports those coping with life changes, addiction, trauma, grief and issues such as ADHD and bipolar. Carol works with concerns around self-esteem, parenting pressures, anger and career uncertainty.

She welcomes clients who identify as LGBT and those managing chronic illness or caregiving stress. Carol uses straightforward, practical talking and listening. Sessions focus on what feels most pressing and on small, doable steps.

Background and approach

She treats people with warmth and respect, and aims to make the process feel less daunting. Her approach blends evidence-informed methods with a person-centred stance. That means she helps people notice what matters to them, and then practises helpful ways of responding.

She draws on cognitive behavioural techniques to spot unhelpful thinking and on mindfulness to build calm and focus. Carol has ten years of professional experience and is a member of the British Association for Counselling and Psychotherapy, BACP. Her background includes working with a broad mix of concerns and life stages across community settings.

In sessions she will listen first, then work collaboratively to set clear goals. Practical exercises, short home tasks and reflective conversation are common parts of her work. The aim is to leave people feeling more able to handle daily challenges and move towards the life they want.

How Carol’s approaches work online

Carol draws on Acceptance and Commitment Therapy and Cognitive Behavioural Therapy to guide online work. Acceptance and Commitment Therapy (ACT) helps people notice painful thoughts and feelings without being driven by them, and supports actions that match personal values. It is useful for anxiety, depression and coping with life changes. Cognitive Behavioural Therapy (CBT) focuses on identifying patterns of thinking and behaviour that keep problems going and teaches practical skills to shift them, which can help with stress, low mood and relationship issues.

Finding the right approach is part of the process. Carol will listen to your goals and preferences and then suggest which methods might suit you best. This is a collaborative decision and can be adjusted as the therapy progresses to match what works for you.

Online therapy offers flexible ways to meet. Video calls allow a face-to-face conversation, phone sessions can be easier when bandwidth is low, while live chat or text-based messaging suit short check-ins or busy schedules. These options make it simpler to fit therapy around work, family or health needs and to keep continuity between sessions.
What kinds of problems does Carol focus on?
She supports people with stress, anxiety, depression, bipolar difficulties and ADHD, as well as relationship strain, parenting pressures, addictions and grief.
What is her counselling style like?
Her style is warm and down to earth. Sessions combine listening with practical steps and short tasks to build new habits.
How much experience does the counsellor have?
Carol has ten years of professional experience working in community settings and with a wide range of life concerns.
Where is she based and what credentials does she hold?
She practises in the United Kingdom and is a member of the British Association for Counselling and Psychotherapy, BACP.
Can sessions be conducted in other languages or countries?
Sessions are offered in English and she accepts clients from other countries.
Which session formats are available?
Carol meets clients by video calls, phone sessions, live chat or text-based messaging to suit different needs and daily schedules.
How are sessions paid for and what do they cost?
Cost varies with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.
How do I begin working with Carol?
Choose the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

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Experience
10 years
Registered with
BACP
Languages
English

Contacting Carol

Carol takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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