Directory entry

Benjamin Raffles, NCPS

Credentials: NCPS
Experience: 8 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesSelf esteem Depression Coping with life changes

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Benjamin Raffles is a counsellor with eight years' experience working in independent practice in the United Kingdom. He qualified as a counsellor after running and developing low-cost services to make support more accessible. Benjamin aims to make sessions straightforward and focused on each person's needs.

He uses an integrative approach that blends several complementary methods to suit the individual in front of him. In practice this means sessions are adapted to the client rather than trying to fit someone into a single method.

Background and approach

Benjamin draws on person-centred, Gestalt and transactional analysis ideas, together with elements of existential thought, to shape how he works. In a session he prioritises compassion, respect and listening. He treats each person as the expert on their own life and helps them notice options they may have missed.

That can involve gently challenging unhelpful patterns, exploring feelings, or trying new ways of relating to problems. Benjamin often works with stress, anxiety, depression, low self-esteem and relationship concerns. He also supports people facing life changes, panic attacks, phobias, loneliness, guilt or difficulties around money and purpose.

Sessions are offered in English and delivered online by video, phone, live chat or text messaging. Benjamin explains how the process works, helps clients identify goals, and adapts the style of therapy to what feels most useful for each person.

Therapeutic approaches for online counselling

Benjamin uses an integrative approach that combines several evidence-based techniques to match the person’s needs. Person-centred work focuses on listening, empathy and helping the person lead the pace of change; it helps with low self-esteem, anxiety and people who feel unheard. Gestalt-influenced work encourages noticing what is happening in the present moment and how someone reacts to it, which can be useful for relationship patterns and awareness of emotions. Transactional analysis offers a way to map interaction styles and recurring life scripts so people can spot unhelpful patterns and try different ways of relating.

Choosing the best approach is a collaborative process. The therapist will talk with the client about goals, try different ways of working and adapt the methods based on what feels most helpful. This means the therapy can change over time as needs and aims evolve.

Online therapy offers flexible ways to meet. Video calls let people read body language and hold a deeper conversation. Phone sessions work well if internet bandwidth is limited or for a simpler check-in. Live chat and text messaging suit brief reflections, ongoing support between sessions or anyone who prefers writing over speaking. These options make it easier to fit therapy into work, family life and other commitments.

What concerns does Benjamin help with?

He works with stress, anxiety, relationship problems, low self-esteem and depression. He also focuses on life changes, panic attacks, phobias, loneliness and issues such as guilt, money worries and purpose.

How would you describe his therapeutic style?

He uses an integrative style that draws on person-centred, Gestalt and transactional analysis ideas. Sessions are adapted to the person rather than following a single fixed method.

What is his background and experience?

He has eight years' experience as a practising counsellor and previously ran a low-cost counselling service to improve access. He later established a independent practice in the UK.

What credentials and location are listed?

Credentials shown are NCPS and he practises from the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available?

Benjamin offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.

How does cost and payment work?

Cost varies with location and therapist availability and sessions are provided through a subscription model that can be cancelled at any time.

What are the steps to begin working together?

Start by selecting the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Self esteem

Also listed

Experience: 8 years
Registered with: NCPS
Languages: English

Contacting Benjamin

Benjamin takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Benjamin Raffles, NCPS

Background and approach

Therapeutic approaches for online counselling

Areas of focus

What this therapist works with

Others working with stress, anxiety