Directory entry

Anne-Marie Bates, BACP

Credentials: BACP
Experience: 12 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsDepression

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Anne-Marie Bates offers calm, straightforward support for people dealing with stress, anxiety, low self-esteem and relationship strains. She writes plainly and listens without judgement. Her approach aims to help people feel steadier and find workable ways forward.

She is an accredited member of the British Association for Counselling and Psychotherapy, BACP, and has 12 years of counselling experience. Much of that time was spent working with students and staff in a college of higher education, and she has also worked in independent practice with people from varied backgrounds.

Background and approach

In sessions she adapts conversation and practical steps to each person’s needs. She uses client-centred ways of working to build understanding and safety, cognitive behavioural ideas to spot and shift unhelpful thinking, and solution-focused techniques to set small, achievable goals.

People come to her for help with family problems, communication difficulties, feelings of emptiness, body image concerns and struggles with guilt or shame. She also supports those managing midlife questions, impusive behaviours, isolation, self-harm thoughts and issues around sexuality and self-love. Her style is respectful and down-to-earth.

She aims to help clients feel heard, make clearer choices and try different ways of coping. If someone wants practical conversation and steady support, she can help map that journey.

Approaches that translate well to online therapy

Client-Centred Therapy focuses on listening and understanding. The therapist offers empathy and reflection to help someone feel heard and make their own choices, which can be helpful for worries about relationships, self-esteem or loneliness.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and actions interact. Brief exercises and simple homework can help reduce anxiety and challenge unhelpful thinking, and these tasks work well between online sessions.

Solution-Focused Therapy aims for small, practical steps. Sessions focus on what a person wants to change and on clear, achievable goals that can be tried between meetings.

Choosing the right approach is a team effort. The therapist will listen to concerns, discuss preferences and try methods that suit the person’s goals. If something does not fit, they will adjust the plan together.

Online sessions by video or phone offer flexible meeting times and let people join from different locations. Live chat or text-based messaging can be useful for shorter check-ins, quieter exchanges or when someone prefers not to be on camera. These options make it easier to keep momentum and work steadily towards small changes.

What concerns does Anne-Marie help with?

She helps people with stress, anxiety, depression, relationship and family problems, plus self-esteem and body image issues.

What style of therapy can I expect?

Sessions draw on client-centred work, cognitive behavioural techniques and solution-focused methods to combine listening, thinking exercises and goal-setting.

How much experience does she have?

She has 12 years of professional counselling experience, including work in higher education and independent practice.

What credentials and location are listed?

She is an accredited member of the British Association for Counselling and Psychotherapy, BACP, and practises in the United Kingdom.

Which languages and international options are available?

Sessions are offered in English and she is not accepting international clients at this time.

How are sessions delivered?

Clients can meet by video calls, phone sessions, live chat or text-based messaging depending on preference.

How much do sessions cost?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I start therapy with her?

Click the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Therapeutic approaches

Experience: 12 years
Registered with: BACP
Languages: English

Contacting Anne-Marie

Anne-Marie takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Anne-Marie Bates, BACP

Background and approach

Approaches that translate well to online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety