Andrew Henderson, NCPS

Approaches that guide online sessions

Client-Centred Therapy puts the person’s experience first and encourages honest, non-directive conversation. It helps when someone needs a listening space to sort through feelings and make their own decisions about next steps. Cognitive Behavioural Therapy, or CBT, focuses on spotting and changing thoughts and behaviours that cause distress. It is useful for anxiety, low mood, sleep problems and other day-to-day difficulties where practical strategies can help. Finding the right approach is part of the work together. The therapist will discuss goals, preferences and what feels most helpful, then adapt methods as progress is made. That collaborative planning helps ensure sessions match what the person needs. Online sessions offer flexibility and can fit busy lives. Video calls allow face-to-face conversation while phone sessions may suit those with limited bandwidth or who prefer not to use a camera. Live chat and text-based messaging are useful for shorter check-ins, ongoing reflections between meetings or when typing feels easier than speaking. Registered or accredited professionals provide care through these formats, and the variety of options makes it simpler to keep therapy going around work, travel and family commitments.