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Home Counsellors Andrea Croston
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Andrea Croston, BACP

Credentials
BACP
Experience
4 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyAddictionsTrauma and abuseSelf esteemDepression

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Andrea Croston helps people facing stress, anxiety, depression, addiction and trauma. She also supports those dealing with low self-esteem, grief and relationship or intimacy concerns. Andrea works with people who are exploring eating or sleeping difficulties, parenting strain, career changes, ADHD and compassion fatigue.

She welcomes LGBT clients and those coping with bipolar disorder or major life changes. Andrea trained to Level 4 in counselling and psychotherapy in September 2022 and holds BACP accreditation.

Background and approach

Her background includes over 20 years of volunteering in charity settings where she listened to and supported people through difficult times. That experience shaped a practical, down-to-earth counselling style. Her approach is person-centred at its heart, which means she follows the client’s lead and treats the person as the expert on their own life.

She draws on cognitive behavioural ideas to spot unhelpful patterns and on acceptance and commitment principles to help people make values-based choices. Elements of attachment-focused work and dialectical skills are used when they fit the client’s needs. Sessions aim to be straightforward and collaborative.

Andrea focuses on helping people name what’s happening, try small, manageable changes, and build coping skills that fit real life. She sees therapy as a team effort where practical steps and honest conversation matter. Andrea continues to develop professionally and personally so she can offer up-to-date support.

She works with clients in English and is based in the United Kingdom, offering flexible arrangements when needed.

Approaches you can use online

A key strand of Andrea’s work is Acceptance and Commitment Therapy, which helps people notice thoughts and feelings without getting stuck and choose actions that match their values. It is useful for anxiety, low mood and life transitions.

She also uses Client-Centred Therapy as a foundation, offering a listening, non-judgemental space where the client sets the pace. This approach supports people who need understanding and a steady, person-led process.

Finding the right approach is part of the work. Andrea will talk with each person about goals and preferences and adjust methods as therapy progresses. Decisions about which tools to use are made together, so the plan fits the client’s needs and daily life.

Online sessions can be arranged by video call, phone, live chat or text messaging, giving practical options for different situations. Video calls are good for a face-to-face feel, phone sessions work well when bandwidth is limited, live chat allows quick check-ins and messaging suits short updates or people who prefer writing. These formats make it easier to fit therapy around work, family and travel while keeping the focus on steady progress.
What problems does Andrea support?
She helps people with stress, anxiety, depression, addiction, trauma, self-esteem and grief. Other areas include eating and sleeping issues, career questions, ADHD and compassion fatigue.
How would she describe her therapeutic style?
Andrea follows a person-centred style that puts the client’s perspective first. She combines that with practical techniques to address thinking patterns and behaviour.
What experience does Andrea have?
Andrea has over 20 years of voluntary work supporting people in charity settings and four years of formal counselling experience. She completed Level 4 in counselling and psychotherapy in September 2022.
What are Andrea’s credentials and location?
She holds BACP accreditation and is based in the United Kingdom.
Which languages and international clients are supported?
Sessions are offered in English and international clients are accepted.
What session formats are available?
Andrea offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How does payment and cost work?
Costs vary with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.
How do I start working with Andrea?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.

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Experience
4 years
Registered with
BACP
Languages
English

Contacting Andrea

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