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Home Counsellors Ana Fay
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Ana Fay, NCPS

Credentials
NCPS
Experience
3 years
Practising in
United Kingdom
Languages
English, Spanish
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyTrauma and abuseDepressionCoping with life changesADHD

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Ana Fay works primarily from a client-centred approach, offering a calm, respectful space where people can talk about what matters to them. She uses practical listening and gentle questioning to help people find their own answers. Ana is NCPS qualified, and she speaks English and Spanish.

Ana has three years of experience supporting people through stress, anxiety and depression. She also supports those affected by trauma and abuse, addiction and bipolar conditions.

Background and approach

Her background includes working with people who have ADHD, autism spectrum needs and chronic illness. In sessions Ana combines attachment-based thinking with mindfulness and trauma-focused ideas. That means she pays attention to how relationships shape feelings, helps clients build awareness of the body and mind, and addresses distressing memories when they are ready.

She keeps language simple and practical during conversations. People come to Ana for many concerns including relationship and intimacy issues, grieving, parenting strain, work stress and career uncertainty. She also helps with sleep and eating difficulties, low self-esteem, anger and feelings of emptiness.

Her approach is flexible to each person’s goals. Sessions can be by video, phone, live chat or text messaging. Ana encourages a collaborative process - clients set the pace and priorities.

To start, clients complete a short matching questionnaire and schedule a session that fits their needs.

How Ana's approaches work online

Ana uses client-centred work to prioritise what matters to each person. This approach focuses on listening, reflecting back what is said, and helping clients discover their own solutions. It suits people who want a supportive space to sort through thoughts and feelings.

She also draws on attachment-based ideas which look at how early and current relationships shape feelings and behaviour. This helps when people are struggling with trust, closeness or recurring relationship patterns. Trauma-focused techniques are used carefully to address distressing memories and reactions when the client is ready, aiming to reduce their hold on daily life.

Finding the right method is part of the therapy. Ana will discuss different approaches and work with the client to choose what fits their goals and preferences. This is a collaborative process where pace and focus are agreed together.

Online sessions can be carried out by video calls, phone, live chat or text-based messaging, giving flexibility for different needs. Video is useful for a fuller conversational experience, phone can be simpler when bandwidth is limited, and messaging is handy for brief check-ins or ongoing support between sessions. These options help people fit therapy around work, caregiving and travel commitments.
What concerns does this counsellor help with?
Ana works with a wide range of issues including stress, anxiety, depression, trauma and abuse, addictions, bipolar conditions, relationship and intimacy matters, grief, parenting strain, sleep and eating problems, and career or self-esteem concerns.
How would you describe Ana's therapeutic style?
Her practice is client-centred and attachment-informed, with elements of mindfulness and trauma-focused work. Sessions aim to be practical and person-led, helping clients build awareness and cope with difficult feelings.
What is Ana's professional background?
She holds the NCPS credential and has three years of experience providing counselling and psychotherapy to people with a range of needs.
Where is Ana based and how is her registration described?
She is based in the United Kingdom and is listed with the NCPS credential as supplied in her profile.
Which languages are available for sessions?
Sessions are offered in English and Spanish, and Ana accepts international clients.
What session formats are offered?
Clients can meet by video calls, phone sessions, live chat, or text-based messaging depending on what suits them best.
How are sessions paid for and what does it cost?
Cost varies with location and therapist availability; sessions are arranged via a subscription model that can be cancelled at any time.
How do I begin therapy with Ana?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

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Experience
3 years
Registered with
NCPS
Languages
English, Spanish

Contacting Ana

Ana takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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