Amber Back, BACP

Client-centred care adapted for online sessions

Amber primarily uses a client-centred approach which focuses on listening, empathy and respecting each person’s pace. This approach helps when people want a space to talk through feelings like anxiety, grief or low self-esteem without being pushed into a set method.

She works from an integrative stance, mixing person-centred ideas with practical techniques when useful. That means sessions can include reflective conversation as well as problem-solving strategies for things like stress, relationship patterns or coping with life changes. The choice of method is guided by the person’s needs and goals.

Finding the right approach is part of the work together. The therapist will discuss options and help decide what feels most helpful based on your situation, aims and preferences. That collaborative decision-making can change as therapy progresses so the plan stays relevant.

Online sessions are available by video call, phone, live chat or text-based messaging. Video calls suit fuller conversations and visual connection, phone sessions work well when hands-free or with lower bandwidth, live chat gives a quicker check-in, and messaging can be useful for short updates or when writing helps to clarify thoughts. These formats make it easier to fit therapy around work, family and daily life while keeping the focus on practical progress and emotional support.