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Home Counsellors Sarah Gensmantel
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Sarah Gensmantel, BACP

Credentials
BACP
Experience
4 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyTrauma and abuseGriefSelf esteemDepression

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Sarah Gensmantel is a counsellor and psychotherapist who works online with adults and young people. She brings four years of practice and a background in education to each session. Sarah describes her style as warm, open and non-judgemental.

She aims to make people feel heard and understood from the first conversation. Sarah uses person-centred ideas alongside other methods to suit the person in front of her. She blends talking therapy with optional practices such as breathwork, meditation, mindfulness and yoga when these feel helpful.

Background and approach

Those additional practices are always offered with care and tailored to individual needs. There is a particular interest in trauma, including experiences from childhood, though many concerns are supported. Common areas addressed include anxiety, depression, loss and grief, addiction, low self-worth and recovery from sexual abuse.

Sessions may focus on building coping skills as well as on understanding past experiences. Her earlier work in education included pastoral care and safeguarding for young people and adults. That experience shaped how she notices risk, listens for distress, and responds with practical support.

Clients can expect calm, attentive listening and a steady focus on safety. Sarah combines reflective exploration with practical strategies to help manage everyday difficulties. Progress moves at a pace agreed with the person.

The aim is clearer thinking, better day-to-day coping, and more confidence in facing challenges.

Therapeutic approaches you can use online

The practice draws on attachment-based work that looks at how early relationships shape current patterns. This approach helps people understand feelings around trust, closeness and separation and can be useful for relationship and attachment issues.

Client-centred therapy is central to the way she works and means the counsellor follows the person’s lead. Sessions focus on being heard without judgement and on building a strong working relationship that supports exploration and change.

Cognitive behavioural therapy or CBT helps identify unhelpful thinking and behaviour patterns and introduces practical steps to change them. It is often used for anxiety, depression and everyday coping strategies.

Choosing the right approach is part of the process and the therapist will work collaboratively to find what fits best. Together they will review goals, preferences and what feels most useful, and adapt methods as therapy progresses.

Online formats give flexible options for how to meet. Video calls allow face-to-face conversation and visual cues, phone sessions can be a good choice when bandwidth is limited or for shorter check-ins, and live chat or text-based messaging suits people who prefer typing or need more immediate, brief contact. These options make it easier to fit sessions around work, family and daily life while keeping the focus on practical support and progress.
What issues does Sarah help with?
Sarah supports a wide range of concerns including stress, anxiety, trauma and abuse, grief, low self-esteem, depression, addictions, relationship and intimacy-related issues, eating and sleeping problems, parenting strain, anger, career matters, bipolar mood issues and coping with life changes.
How would you describe her therapeutic style?
Her approach is warm, open and non-judgemental. She listens carefully and combines reflective talking with practical coping strategies and optional holistic practices such as breathwork and mindfulness.
What is her professional background?
She has four years of clinical experience and a background in education where she specialised in pastoral care and safeguarding for young people and adults.
What credentials and location are listed?
Sarah holds BACP accreditation and is based in the United Kingdom.
Which languages are supported for sessions?
Sessions are offered in English.
What session formats are available?
Therapy is offered through video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.
How does billing and cost work?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule a session according to therapist availability.

Areas of focus

What this therapist works with

Experience
4 years
Registered with
BACP
Languages
English

Contacting Sarah

Sarah takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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