Directory entry

Jacqueline "Jackie" Farrant, BACP

Credentials: BACP
Experience: 5 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Trauma and abuse Grief Self esteem Coping with life changes

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Jacqueline "Jackie" Farrant offers a calm, approachable starting point for people feeling overwhelmed by stress, anxiety, grief or big life changes. Jackie writes in plain, direct language and aims to make the first steps into counselling as simple as possible. She encourages people to talk at their own pace and to explore what feels most useful to them.

Jackie works from the belief that each person knows themselves best and already carries strengths to build on.

Background and approach

She listens closely and helps people notice patterns that get in the way. Together she and the client look for practical steps to reduce distress and increase day-to-day coping. Her practice focuses on problems such as trauma and abuse, low self-esteem, and difficulties with motivation and confidence.

She also supports people managing loss, ageing concerns, chronic illness or pain, and relationship-related struggles like communication or attachment issues. Jackie uses a client-centred approach, which means sessions are shaped around the person in front of her rather than a fixed checklist. Conversations tend to be collaborative and paced to what feels manageable for each person.

She is a BACP member, based in the United Kingdom, and has five years of professional experience. Sessions are offered in English and can be arranged in formats that suit different lifestyles and needs.

How Jackie’s client-centred approach works online

Jacqueline uses a client-centred approach which focuses on the person’s experience and priorities. In this way the counsellor follows the client’s lead, offering reflective listening and gentle questions to help the person name feelings and notice patterns. This style can be especially helpful for anxiety, low self-esteem and grief because it creates space to explore what matters most to the individual.

The therapist works collaboratively to find the right way forward. Early sessions are used to agree goals and decide which ways of working suit the client’s needs and preferences. If something isn’t helpful, Jackie will adjust the pace or approach so the process fits the person rather than the other way around.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face conversation when helpful. Phone sessions can work when bandwidth is limited or a simpler check-in is needed. Chat or text messaging suits shorter check-ins, written reflection, or times when not being on camera helps the person engage. These options make therapy more flexible and easier to fit around work, caring responsibilities or mobility issues.

What kinds of concerns does she help with?

She supports people dealing with stress, anxiety, trauma and abuse, grief, low self-esteem and coping with life changes, plus related issues listed in her areas of focus.

What is her therapeutic style like?

Her approach is client-centred, which means sessions follow the client’s priorities and pace. Conversations focus on listening, understanding patterns and finding practical ways to cope.

How much experience does she have?

She has five years of professional counselling experience working with a range of emotional and life challenges.

Where is she based and what credentials does she hold?

She is based in the United Kingdom and is registered with the BACP, the British Association for Counselling and Psychotherapy.

Which languages are sessions offered in?

Sessions are offered in English.

Can international clients book sessions?

International clients are not currently accepted; sessions are offered to people within the United Kingdom.

What formats are available for sessions?

Sessions are available by video call, phone, live chat or text-based messaging to suit different needs and schedules.

How does cost and scheduling work?

Costs vary with location and therapist availability and sessions use a subscription that can be cancelled at any time.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Client-Centred Therapy

Experience: 5 years
Registered with: BACP
Languages: English

Contacting Jacqueline

Jacqueline takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Jacqueline "Jackie" Farrant, BACP

Background and approach

How Jackie’s client-centred approach works online

Areas of focus

What this therapist works with

Others working with stress, anxiety