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Yong Waters, NCPS

Credentials
NCPS
Experience
4 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyTrauma and abuseSelf esteemDepressionCoping with life changes

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Yong Waters is a counsellor based in the United Kingdom with four years of professional experience and an NCPS credential. She focuses on creating a calm, non-judgemental space where people can say what they feel and be heard. Yong aims to make the first step into therapy feel manageable and supported.

She helps people who are dealing with stress, anxiety and low mood. She also supports those coping with trauma and abuse, grief, and life changes.

Background and approach

Practical concerns such as addictions, eating issues and burnout are part of her work too. Yong pays attention to relationship and intimacy-related problems, including communication, jealousy and issues around non-monogamy. She works with people facing identity matters like gender dysphoria and LGBT concerns, and with those struggling with body image, shame or isolation.

Her approach is grounded in Client-Centred Therapy, which means sessions centre on listening and reflecting rather than directing. Sessions tend to focus on what matters most to the person in front of her and on building understanding at the person’s pace. In practical terms, Yong offers video calls, phone sessions, live chat and text-based messaging.

International clients who speak English can be supported. To begin, people complete a short matching questionnaire and then schedule sessions according to availability.

How client-centred work adapts to online therapy

Client-Centred Therapy puts the person’s experience at the heart of sessions. The counsellor listens deeply, reflects what is shared and helps a person make their own decisions about change. This approach is useful for anxiety, low mood, self-esteem and issues rooted in trauma or shame.

The collaborative nature of this work means the therapist will help figure out which way of working suits the person best. They will discuss goals, preferences and practical needs together and adjust the approach as therapy continues. Finding the right fit is part of the therapeutic process rather than a one-time choice.

Online sessions are offered by video call, phone, live chat or text-based messaging. Video calls allow for face-to-face conversation and visual cues. Phone sessions are useful when bandwidth is limited or when someone prefers not to use a camera. Live chat and text messaging can fit into busy days, allow for shorter check-ins, and work well for those who process better in writing. These options give flexibility so people can choose what works around work, family and daily life.
What concerns does Yong commonly help with?
She supports people facing stress, anxiety, depression, trauma and abuse. She also works with difficulties like grief, addictions and relationship or intimacy-related issues.
What is her therapy style like?
She uses Client-Centred Therapy which focuses on listening, empathy and helping people make their own choices. Sessions are led by the person’s priorities rather than a fixed agenda.
How much experience does she have?
She has four years of professional experience and holds an NCPS credential as listed.
Where is she based and what is her registration?
She is based in the United Kingdom and the profile lists NCPS as her credential.
Which languages are supported?
Sessions are offered in English, and she accepts international clients who speak English.
What session formats are available?
Work can be done via video calls, phone sessions, live chat or text-based messaging to suit different needs and routines.
How are costs handled?
Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How does someone start working with her?
Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

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Experience
4 years
Registered with
NCPS
Languages
English

Contacting Yong

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