Tsz Yan Elizabeth Yau, BACP

Therapeutic approaches and online options

Client-Centred Therapy focuses on listening and creating a safe space for the person to tell their story. The therapist follows the person's lead, helping them uncover values and choices that matter. Cognitive Behavioural Therapy, or CBT, breaks problems into thoughts, feelings and actions and uses practical exercises to change unhelpful patterns; it often helps with anxiety, depression and stress. Dialectical Behaviour Therapy, or DBT, teaches skills for emotion regulation, distress tolerance and better communication, which can be useful for people who struggle with strong emotions or relationship conflict.

Choosing the best approach is part of the work. The therapist will discuss options and try methods that match the person's goals and preferences. Decisions are collaborative and reviewed as therapy progresses, so adjustments can be made if something does not feel helpful.

Online therapy makes these approaches easier to access. Video calls allow face-to-face conversations when travel is difficult. Phone sessions suit people with limited bandwidth or who prefer not to be on camera. Live chat and text-based messaging offer shorter check-ins and the ability to write thoughts between sessions. These options provide flexibility for busy schedules, differing comfort levels with technology, and for continuing therapy across locations.