Directory entry

Susannah Nicklin, BACP, NCPS

Credentials: BACP, NCPS
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Relationship issuesFamily conflictsSelf esteem Coping with life changesCoaching

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Susannah Nicklin helps people facing relationship strains, family conflict, low self-esteem, midlife changes and career decisions. She also offers coaching for goal setting, motivation and improving performance. Susannah writes plainly and focuses on practical steps people can try between sessions to feel steadier and more in control.

She brings three years of professional practice in the United Kingdom, working directly with issues such as abandonment, attachment concerns and communication problems.

Background and approach

People come to her for support with divorce and separation, money worries, guilt and shame, and feelings of isolation or loneliness. Sessions look at how thoughts and behaviours keep problems going. She helps clients spot patterns, try new ways of relating and practise skills for calmer reactions.

Susannah uses evidence-based therapeutic techniques to address panic attacks, post-traumatic stress and impulsivity in manageable steps. Her coaching work focuses on practical goal setting. That may include clearer career planning, improving assertiveness, or creating small daily habits to build confidence.

She encourages measurable steps so progress is visible. Susannah aims to make sessions open and non-judgemental. She supports people to talk through difficult feelings and to work out what they want next.

The approach is collaborative and paced to each person’s needs.

Therapeutic approaches and online sessions

Susannah draws on evidence-based therapeutic techniques that focus on patterns between thoughts, feelings and behaviours. One approach helps people notice automatic reactions and try small alternative responses to reduce panic, anxiety or impulsive actions. Another approach looks at attachment and relationship patterns to improve communication and connection, which can help with separation, abandonment concerns and ongoing conflict.

Finding the best approach is a collaborative process. She works with each person to match techniques to their goals and day-to-day needs, and adjusts methods as progress is made. The client and therapist decide together which strategies feel most useful and practical.

Online therapy here is offered through video calls, phone sessions, live chat and text-based messaging to suit different situations. Video calls are useful for a full session with visual cues, phone sessions are good when bandwidth is low or a shorter check-in is needed, live chat can work for quicker conversations and text messaging helps to reflect between sessions. These options make it easier to fit therapy around work, family life and travel commitments.

What kinds of concerns does Susannah help with?

She supports people with relationship issues, family conflict, low self-esteem, coping with life changes and coaching for goals. Additional areas include panic attacks, post-traumatic stress, attachment and body image.

What is her therapeutic style like?

Sessions are practical and collaborative with an emphasis on spotting unhelpful patterns. She helps people try small changes and practise new skills between sessions.

How much clinical experience does she have?

She has three years of professional experience working in the United Kingdom with the areas listed in her profile.

What credentials does she hold and where is she based?

She holds BACP and NCPS credentials and is based in the United Kingdom.

Which languages are supported and can international clients join?

Sessions are offered in English and she accepts international clients.

What session formats are available?

Work can be done via video calls, phone sessions, live chat or text-based messaging depending on what suits the client.

How are sessions paid for and what does it cost?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Select the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Relationship issues
Family conflicts
Self esteem

Experience: 3 years
Registered with: BACP, NCPS
Languages: English

Contacting Susannah

Susannah takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Susannah Nicklin, BACP, NCPS

Background and approach

Therapeutic approaches and online sessions

Areas of focus

What this therapist works with

Others working with relationship