Directory entry

Susan Vincent MSc, BACP

Credentials: BACP
Experience: 23 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesGrief Self esteem Depression

Ready when you are

Susan sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

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Susan Vincent MSc helps people struggling with stress, anxiety, grief, low self-esteem and relationship problems. She supports those facing life changes, career uncertainty, compassion fatigue and depression. Her practice also covers issues such as divorce, bereavement, communication problems and coping after trauma.

Susan keeps conversations straightforward and down to earth. She aims to make clients feel heard and understood without judgement. Sessions focus on what matters most to the person sitting opposite her and on practical steps they can try between meetings.

Background and approach

Her approach blends client-centred listening with ideas drawn from existential and psychodynamic thinking. She also uses solution-focused techniques to identify small, achievable goals. Trauma-focused methods are used when past events continue to affect daily life.

With 23 years of experience, Susan draws on a long clinical background to guide her work. She holds a Master of Science and is registered with the British Association for Counselling and Psychotherapy, BACP. Susan offers a calm, steady presence and encourages people to set the pace.

She works collaboratively, helping clients explore values, make decisions and build coping strategies. The focus is on realistic change that fits each person’s life. Sessions are offered in English and take place online by video call, phone, live chat or text messaging.

People who want to begin can follow the platform’s Start Therapy process to match and schedule with her.

Practical therapy approaches for online care

Client-Centred Therapy focuses on attentive listening and understanding the person's experience. The therapist offers empathy and reflection so the client can clarify feelings and values; this can help with low self-esteem, grief and relationship concerns.

Solution-Focused Therapy looks for small, practical steps that lead to change. Sessions often identify what is already working and build on those strengths, which can suit people wanting quick, goal-oriented progress with stress or career worries.

Psychodynamic Therapy pays attention to patterns from past experience that affect current relationships and feelings. It can help when long-standing themes such as guilt, control issues or repeated relationship problems keep reappearing.

Choosing an approach is a collaborative process. The therapist will discuss options and adapt methods to match the client's needs, goals and preferences. Together they work out which blend of ideas and techniques feels most helpful and then review progress as therapy continues.

Online therapy offers flexibility in how sessions happen. Video calls are close to face-to-face meetings, phone sessions need less bandwidth and can be easier to fit into a busy day, and live chat or text messaging can suit shorter check-ins or people who prefer writing. These formats make it simpler to maintain continuity of care and to fit therapy around work, family and travel.

What kinds of problems does Susan help with?

Susan supports people dealing with stress, anxiety, depression, grief and relationship difficulties. She also works with concerns like low self-esteem, career questions, compassion fatigue and coping with life changes.

How would you describe her therapeutic style?

Her style is warm and down to earth, centred on listening and practical steps. Sessions focus on what the client wants to change and on small, achievable goals.

What is her professional background?

She has 23 years of professional experience in counselling and psychotherapy. Her long practice informs a steady, experienced approach to common life problems.

What credentials and location are shown?

Susan holds a Master of Science and is registered with the BACP. She practises from the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available online?

She offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.

How are fees and payment handled?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Use the Start Therapy button, complete the short matching questionnaire and then schedule according to the therapist’s availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Grief

Therapeutic approaches

Experience: 23 years
Registered with: BACP
Languages: English

Contacting Susan

Susan takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Susan Vincent MSc, BACP

Background and approach

Practical therapy approaches for online care

Areas of focus

What this therapist works with

Others working with stress, anxiety