Directory entry

Susan Spooner, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Trauma and abuse Grief Self esteem Coping with life changes

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Susan Spooner works with adults who are feeling overwhelmed by stress, anxiety, trauma, grief or big life changes. She makes room for plain talk and practical steps so parents and individuals can breathe a little easier and take the next step forward. Susan is a counsellor registered with the British Association for Counselling and Psychotherapy, BACP.

She brings three years of recent professional experience helping people with low self-esteem, motivation and confidence.

Background and approach

Her focus includes panic attacks, social anxiety, post-traumatic stress and the effects of abuse. Her style is collaborative and strengths-based. She helps people name what feels hardest, spot existing resources and try small, manageable changes.

Sessions are intended to feel like a steady conversation rather than a lecture. Susan also supports people dealing with attachment issues, communication problems, divorce and separation, guilt and shame, and loneliness. She helps clients work through forgiveness, rebuild self-love and find practical ways to cope with everyday demands.

Therapy with Susan typically blends evidence-based therapeutic techniques chosen to fit the person. She encourages realistic goals and works at a pace the client can manage. The aim is clearer thinking, steadier mood and better day-to-day coping skills.

Practical approaches for online therapy and recovery

Susan draws on established, evidence-based therapeutic techniques that focus on what helps most in daily life. One approach addresses anxiety and panic by teaching breathing and grounding skills alongside gradual exposure to feared situations, which can reduce the intensity of attacks over time.

Another common technique focuses on trauma and post-traumatic stress by helping people make sense of distressing memories and build coping strategies to manage strong emotions. This work aims to reduce flashbacks and intrusive thoughts and to restore a sense of safety in everyday routines.

Finding the right approach is part of the therapy process. Susan will work with each person to choose methods that match their goals, needs and preferences. The collaboration helps set realistic goals and adjust techniques as progress is made.

Online therapy offers practical flexibility. Video calls let people read facial cues and hold a fuller conversation, while phone sessions can be a simpler option when bandwidth is limited or when a shorter check-in is needed. Live chat and text-based messaging support ongoing reflection between sessions and are useful for people who prefer writing to talking. These options make it easier to fit therapy around work, family commitments and daily life.

What kinds of problems can Susan help with?

Susan supports people dealing with stress, anxiety, trauma and abuse, grief, self-esteem and coping with life changes. She also focuses on panic attacks, social anxiety and post-traumatic stress.

What is her therapeutic approach like?

She uses evidence-based therapeutic techniques and a strengths-based style. Sessions aim to be collaborative and practical, with small steps clients can try between meetings.

How much clinical experience does she have?

Susan has three years of recent professional experience working as a counsellor. That experience includes support for grief, trauma, motivation and confidence concerns.

What credentials and region are listed?

She is registered with the British Association for Counselling and Psychotherapy, BACP, and is based in the United Kingdom.

Which languages are offered for sessions?

Sessions are offered in English.

What session formats does she use?

Sessions are available by video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How are sessions priced?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Also listed

Experience: 3 years
Registered with: BACP
Languages: English

Contacting Susan

Susan takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Susan Spooner, BACP

Background and approach

Practical approaches for online therapy and recovery

Areas of focus

What this therapist works with

Others working with stress, anxiety