Directory entry

Susan Paul, BACP

Credentials: BACP
Experience: 10 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyAnger managementSelf esteem Depression ADHD

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Susan Paul is a counsellor with ten years of professional experience working in the United Kingdom. She helps people facing stress, anxiety, low self-esteem and depression. She also supports people living with ADHD, grief and identity issues including LGBT concerns.

Susan believes each person knows their own story and brings strengths to change. She uses a practical, respectful approach and focuses on what will help day to day. Sessions aim to build small steps that add up to steadier coping and clearer choices.

Background and approach

In sessions she listens for realistic goals and offers ways to manage strong feelings such as anger or panic. She can help with sleeping and eating difficulties that often come with emotional strain. Parents can find practical guidance for the pressures of caring and coping with life changes.

Susan also works with compassion fatigue and health-related stress that affect energy and motivation. She offers straightforward strategies for pacing, boundary setting and rebuilding routines. The emphasis is on approaches people can try between sessions.

Her style is calm, supportive and goal-focused. She encourages collaboration so people lead the pace of change. Her background and decade of practice shape a steady, approachable way of working that many find helpful.

Practical approaches online and what they do

Evidence-based techniques focus on real-world change and symptom relief. One approach teaches skills for managing intense emotions and unhelpful thinking patterns, helping people reduce anxiety and low mood by practising new ways of reacting and thinking. Another approach emphasises behavioural change through small experiments and routine shifts, which can improve sleep, eating patterns and daily energy by building steady habits.

Finding the right method is part of the work. The therapist will discuss goals and preferences in early sessions and choose techniques together. This collaborative planning helps make sure the way of working fits the person and the issues they bring.

Online therapy lets the same approaches be used via video calls, phone sessions, live chat or text-based messaging. Video is useful for a full conversation and visual connection. Phone sessions suit people who prefer not to be on camera or who have limited internet bandwidth. Live chat and messaging are handy for brief check-ins or when people need flexible timing. These options make it easier to fit therapy around work, family and daily life while keeping the focus on practical change.

What concerns does she help with?

Susan supports people with stress, anxiety, anger, low self-esteem and depression. She also works with ADHD, grief, eating and sleeping problems, parenting strain, LGBT identity issues and compassion fatigue.

What is her therapeutic style?

She takes a practical, collaborative approach that focuses on small, manageable changes. Sessions aim to build coping skills and clearer day-to-day routines.

How long has she been practising?

She has ten years of professional experience working in the United Kingdom.

What credentials does she hold and where does she practise?

Susan is registered with the British Association for Counselling and Psychotherapy, listed as BACP, and she works in the United Kingdom.

Which languages are available for sessions?

Sessions are offered in English.

Can international clients work with her?

International clients are not currently accepted; she works with people based in the United Kingdom.

What formats do sessions take?

Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How are costs handled and how do I begin?

Costs vary with location and therapist availability and use a subscription model that can be cancelled at any time. To begin, select the Start Therapy button, complete the short matching questionnaire, and schedule according to therapist availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Anger management
Self esteem

Also listed

ADHD
Compassion fatigue
Coping with life changes
Depression
Eating disorders
Family conflicts
Grief
LGBT
Parenting issues
Sleeping disorders

Experience: 10 years
Registered with: BACP
Languages: English

Contacting Susan

Susan takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Susan Paul, BACP

Background and approach

Practical approaches online and what they do

Areas of focus

What this therapist works with

Others working with stress, anxiety