Directory entry

Susan Chown, BACP

Credentials: BACP
Experience: 10 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Relationship issuesTrauma and abuse Grief Intimacy-related issues Self esteem

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Susan Chown uses a client-centred approach to guide people through difficult life moments. She focuses on building a respectful, non-judgemental space where people can talk about what matters most to them. Her practice emphasises listening, empathy and helping people to draw on their own strengths.

Over ten years of experience inform her work with relationship difficulties, trauma and abuse, and grief. She also supports people dealing with intimacy concerns, low self-esteem, stress and anxiety.

Background and approach

Addiction, mood disorders such as bipolar and depression, and life transitions are other areas she addresses. Susan helps people cope with parenting stress, sleeping and eating problems, and anger or communication difficulties. She also works with issues linked to caregiving, chronic illness, body image and codependency.

Additional focus areas include abandonment, attachment issues, divorce and separation, and domestic violence. Susan is registered with the British Association for Counselling and Psychotherapy, BACP. She practices from the United Kingdom and holds ten years of professional experience.

Sessions are offered in English and she accepts international clients. Her sessions use a collaborative pace. She helps people identify existing strengths and practical steps to manage day-to-day pressures.

The aim is to leave people feeling more able to cope and to make clearer choices about their next steps. To begin, people complete a short matching questionnaire and then arrange sessions to suit their schedule. Therapy formats include video calls, phone sessions, live chat and text-based messaging.

Client-centred approaches and online working

Client-Centred Therapy focuses on listening, empathy and respect. The counsellor offers a non-judgemental space where people can speak freely and explore their feelings. This approach is often helpful for relationship difficulties, grief, self-esteem and anxiety because it prioritises the person’s perspective.

In practice, sessions start by understanding what matters most to the person. The therapist and client work together to identify goals and small, practical steps. That collaborative approach helps shape which techniques and pace feel right for each situation.

Online sessions are offered by video call, phone, live chat or text-based messaging. Video calls allow face-to-face conversation across distance. Phone sessions suit people who prefer not to be on camera or need a shorter check-in. Live chat and text messaging make it easier to fit therapy around busy days or to use written reflection between sessions.

Registered or accredited professionals adapt their methods to online formats, aiming to keep sessions straightforward and focused. Working this way can make access easier for people who are travelling, living abroad, or who need flexible appointment times.

What concerns does Susan address?

She works with relationship problems, trauma and abuse, grief, intimacy issues and low self-esteem, plus anxiety, stress and addictions.

What is her therapeutic style like?

Susan uses Client-Centred Therapy, which focuses on empathy and listening so people can find their own solutions at their own pace.

How much experience does she have?

She has ten years of professional experience supporting people with a broad range of emotional and life challenges.

What credentials and location are listed?

She is registered with the British Association for Counselling and Psychotherapy, BACP, and practises from the United Kingdom.

Which languages and international options are available?

Sessions are offered in English and she accepts international clients.

In what formats are sessions offered?

Sessions can be held by video call, phone, live chat or text-based messaging to suit different needs and schedules.

How does cost work for sessions?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Select the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Relationship issues
Trauma and abuse
Grief

Also listed

Therapeutic approaches

Client-Centred Therapy

Experience: 10 years
Registered with: BACP
Languages: English

Contacting Susan

Susan takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Susan Chown, BACP

Background and approach

Client-centred approaches and online working

Areas of focus

What this therapist works with

Others working with relationship