Directory entry

Susan Chambers, BACP

Credentials: BACP
Experience: 4 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Trauma and abuse Grief Self esteem Depression

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Susan Chambers offers calm, practical support for people feeling overwhelmed by stress, anxiety or grief. She writes plainly and listens carefully. Her approach suits someone who wants a steady, non-judgemental person to talk things through and to find clearer steps forward.

Susan uses Client-Centred Therapy to help people feel heard and understood. That means sessions focus on the client’s own experience and priorities, not on labels. She also brings Trauma-Focused Therapy when past harm is getting in the way of day-to-day life.

Background and approach

Sessions are conversational and paced to each person. Susan helps people name painful feelings, spot unhelpful patterns and practise small changes. Work might include reflecting on attachment or abandonment wounds, coping with loss, or managing anger and low mood.

She has four years of professional experience and holds BACP registration, which is recorded as BACP. Susan provides support for issues such as addiction, relationship and intimacy-related concerns, caregiver stress, dissociation, and feelings of emptiness or isolation. Susan offers video calls, phone sessions, live chat and text-based messaging so people can choose what fits their life.

Her practice is based in the United Kingdom and she conducts sessions in English. To begin, someone completes a short matching questionnaire and schedules according to therapist availability.

Approaches that suit online therapy

Susan offers Client-Centred Therapy and Trauma-Focused Therapy online. Client-Centred Therapy focuses on listening closely and following the person’s lead to help them understand their feelings and goals. It is useful for anxiety, low self-esteem and life transitions. Trauma-Focused Therapy concentrates on the effects of past harm and works to reduce its impact on current thoughts, emotions and relationships.

Choosing the right approach is part of the work. The therapist will discuss options and decide together what feels most useful based on needs, goals and personal preferences. That collaborative process means approaches can be adjusted as understanding grows.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls allow a fuller face-to-face sense, while phone sessions use less bandwidth and can fit a break at work. Live chat and messaging suit shorter check-ins, ongoing reflection between sessions or when typing feels easier than speaking. These options make it straightforward to pick what fits daily life and energy levels.

What kinds of problems does Susan help with?

Susan works with people facing stress, anxiety, trauma and abuse, grief, low self-esteem and depression. She also supports those dealing with addictions, anger, career pressure and major life changes.

How would she describe her therapeutic style?

Her style is client-centred and empathetic, with Trauma-Focused Therapy used when past harm is relevant. Sessions aim to be conversational and focused on the person’s priorities.

What experience does she bring to sessions?

Susan has four years of professional experience working with a range of emotional and behavioural concerns. She draws on that background to help people make practical changes.

What qualifications and location are listed?

She is listed with BACP noted as BACP and practices from the United Kingdom.

Which languages and international arrangements are available?

Sessions are offered in English. International clients are not currently accepted.

What formats are used for therapy sessions?

Therapy is available by video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How does payment and cost work?

Cost varies with location and therapist availability. Sessions are provided through a subscription model that can be cancelled at any time.

What steps are needed to start working together?

Begin by selecting the Start Therapy button, completing a short matching questionnaire and then scheduling sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

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Also listed

Therapeutic approaches

Experience: 4 years
Registered with: BACP
Languages: English

Contacting Susan

Susan takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Susan Chambers, BACP

Background and approach

Approaches that suit online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety