Directory entry

Sue Cassidy, BACP

Credentials: BACP
Experience: 6 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Relationship issuesFamily conflictsGrief Depression Coping with life changes

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Sue Cassidy helps people who are facing relationship strain, family conflict, grief and loss, depression, anxiety and big life changes. She works with those struggling with addictions, intimacy issues, eating concerns, parenting stresses and self-esteem. Sue is also experienced supporting people with bipolar, ADHD and trauma and abuse concerns.

She is based in the United Kingdom and holds BACP registration. Sue keeps the room calm and straightforward. She aims to build a strong, non-judgemental relationship so people feel heard.

Background and approach

Sessions focus on what matters to each person and on practical ways forward rather than labels. Her background includes work with bereavement charity Cruse and with MIND, where she supported people with a range of mental health problems. She has also offered counselling in workplace settings and within the NHS.

Those roles shaped her plain-speaking, compassionate approach. Sue uses a person-centred stance that lets the client set the pace. She also draws on existential ideas to look at meaning and life choices.

When helpful she uses solution-focused techniques to identify small, manageable steps. People meet Sue to talk through anger, communication problems, commitment doubts, fertility worries and family-related stress. She also offers support around ageing and geriatric issues, attachment and autism-related concerns.

Each plan is tailored to the individual’s situation. Starting therapy with Sue usually involves discussing immediate concerns, identifying goals and trying a few short-term strategies. She supports people who want clear, realistic ways to cope and to move towards a life that feels more manageable.

Therapeutic approaches for online support

Sue uses client-centred therapy, which means sessions focus on the person in front of her. The counsellor listens without judgement and helps clients find their own solutions, which can help with self-esteem, relationship issues and general distress.

She also draws on solution-focused therapy to identify small, practical steps that make a difference quickly. This approach suits people who want clear actions to try between sessions and helps with problems like stress, communication difficulties and coping with life changes.

Finding the right approach is part of the work. Sue will work collaboratively to decide which ideas suit each person’s goals and preferences. Together they review what helps and adjust the plan as needed rather than sticking rigidly to one method.

Online therapy with Sue is offered via video calls, phone sessions, live chat or text-based messaging to match different needs. Video is useful for face-to-face conversation, phone works well when bandwidth is limited, and chat or messaging can suit quick check-ins or people who prefer not to be on camera. These options make it easier to fit therapy around work, family and other commitments while keeping conversations consistent over time.

What kinds of problems does Sue help with?

Sue supports people with relationship issues, family conflict, grief, depression, anxiety, addictions and trauma among other concerns. She also addresses parenting, intimacy, eating concerns, bipolar and ADHD related challenges.

How would you describe Sue's therapeutic style?

Her style is warm and non-judgemental with a focus on listening and understanding. She combines person-centred listening with practical, goal-focused steps to help people move forward.

What is Sue's professional background?

Sue has six years of experience and has worked with Cruse bereavement services, with MIND and in workplace and NHS counselling roles. Those posts informed her practical, compassionate approach.

Where is Sue based and what credential does she hold?

Sue is based in the United Kingdom and holds BACP registration as listed in her profile.

Which languages are supported in sessions?

Sessions are offered in English.

What session formats are available?

Sue offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are sessions charged and what does cost depend on?

Cost varies with location and therapist availability and sessions are provided through a subscription model that can be cancelled at any time.

How do I begin working with Sue?

To start, select the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Relationship issues
Family conflicts
Grief

Also listed

Therapeutic approaches

Experience: 6 years
Registered with: BACP
Languages: English

Contacting Sue

Sue takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Sue Cassidy, BACP

Background and approach

Therapeutic approaches for online support

Areas of focus

What this therapist works with

Others working with relationship