Stilyana Massey, BACP

How Stilyana’s Approaches Work Online

Client-centred therapy focuses on understanding each person’s feelings and perspective. In practice this means the counsellor listens without judgement and helps people make sense of what they are feeling, which suits issues like grief, low self-esteem and life transitions.

Cognitive behavioural therapy, or CBT, looks at the links between thoughts, feelings and behaviours. It breaks problems into manageable parts and uses exercises to change unhelpful thinking patterns, which can help with anxiety, depression and panic attacks.

Solution-focused therapy concentrates on small, practical goals and what works already. Sessions often set clear short-term steps to try between meetings and check progress regularly.

Finding the right mix of approaches is a collaborative process. The therapist will discuss goals, preferences and what has helped before, then agree a plan that feels realistic. This allows the work to shift as needs change and keeps the focus practical and outcome oriented.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for a fuller face-to-face conversation, while phone sessions can be easier when bandwidth is limited. Live chat and messaging suit brief check-ins or people who prefer typing. These options give flexibility to fit therapy around work, family and day-to-day life.