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Soyi Chong, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesIntimacy-related issues Self esteem Coping with life changes

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Soyi Chong is a counsellor based in the United Kingdom with three years of professional experience. She focuses on helping people who are feeling overwhelmed by stress or anxiety, and those facing relationship and intimacy-related concerns. She emphasises the client as the expert in their own life and supports them to use their strengths to move forward.

Soyi offers a calm, listening-led approach. Sessions are built around what matters most to the person sitting opposite her.

Background and approach

She helps clients identify small, doable steps for improving confidence, motivation and self-esteem. She also works with people navigating life transitions and the uncertainty that brings. Her work often centres on communication skills and building self-love.

Conversations are practical and centred on day-to-day improvements rather than jargon. Soyi aims to make each session feel manageable and focused on what a person wants to change. People can expect a respectful, patient style and time to think through difficult decisions.

She encourages reflection and helps clients try out new ways of relating to themselves and others. The goal is clearer thinking and better coping tools. Taking the first step can feel daunting.

Soyi aims to make the process straightforward: talk, reflect, and plan next steps together. She works in English and supports young adults alongside those dealing with wider life challenges.

How Soyi’s client-centred approach works online

Soyi uses client-centred therapy, which means she follows the person’s lead and focuses on their experience. In practice this looks like open listening, questions that help a person make sense of their situation, and support for the choices they want to try. This approach is useful for anxiety, low self-esteem and relationship concerns.

Sessions aim to be practical. Conversations will look at everyday patterns, communication habits and small changes a person can try between sessions. The therapist and client decide together what to focus on and adapt the approach as needs and goals become clearer. Finding the right way of working is part of the process and will be revisited as therapy progresses.

Online formats available include video calls, phone sessions, live chat and text-based messaging. Video is good for a more traditional face-to-face feel. Phone sessions can be easier when bandwidth is limited. Live chat and messaging suit quick check-ins or people who prefer typed conversation. These options make it simpler to fit counselling into a busy schedule and to choose the way of communicating that feels most comfortable.

What kinds of problems does Soyi help with?

Soyi supports people experiencing stress, anxiety, relationship and intimacy-related issues. She also helps with self-esteem, motivation and coping with life changes.

How would you describe her therapeutic style?

She works in a client-centred way, listening carefully and following the client’s priorities. Sessions focus on practical steps and using a person’s own strengths.

What experience does she bring to sessions?

She has three years of professional experience working with the problems listed in her profile. That experience shapes a calm and reflective approach.

What credentials and location does she have?

She is affiliated with BACP. Her practice is based in the United Kingdom.

Can I work with her in other languages or from other countries?

Sessions are offered in English. She is not accepting international clients at this time.

Which session formats does she offer?

She works online using video calls, phone sessions, live chat and text-based messaging. This allows different ways to communicate depending on what suits the client.

How are sessions paid for and what does it cost?

Costs vary with location and therapist availability. Sessions run on a subscription that can be cancelled at any time.

What do I do to begin working with her?

Click the Start Therapy button, complete the short matching questionnaire, and then schedule a session according to therapist availability.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Client-Centred Therapy

Experience: 3 years
Registered with: BACP
Languages: English

Contacting Soyi

Soyi takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Soyi Chong, BACP

Background and approach

How Soyi’s client-centred approach works online

Areas of focus

What this therapist works with

Others working with stress, anxiety