Directory entry

Shamsa Aslam, BACP

Credentials: BACP
Experience: 4 years
Practising in: United Kingdom
Languages: English, Hindi, Punjabi, Urdu
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsGriefParenting issues

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Shamsa Aslam helps people who are dealing with stress, anxiety, relationship strain, family tension, grief and parenting challenges. She works in a straightforward, warm way so people can talk about what matters. Sessions are aimed at making sense of difficult feelings and finding doable ways forward.

She uses a Client-Centred Therapy approach, which means she focuses on what each person needs in the moment. Conversations are guided by the client’s priorities rather than a fixed script.

Background and approach

The style is calm and non-judgemental, with the counsellor reflecting back what she hears and helping clients name their experience. Over four years she has supported people from a range of cultural backgrounds. She also speaks Urdu and Punjabi in addition to English, which can help clients who prefer to use those languages.

Her BACP credential is listed as BACP. In sessions she encourages small, practical steps alongside deeper reflection. That might mean trying a new way to manage stress, talking through a painful loss, or practising different ways of handling conflict at home.

The focus is on what helps a person feel steadier in day-to-day life. Signing up starts with a short matching questionnaire and then scheduling a session. The emphasis in early meetings is simply to listen and to work out together what kind of support would help most.

Client-centred care delivered online

Client-Centred Therapy places the client at the heart of the conversation. The counsellor listens, reflects and follows what the client says, helping them make sense of feelings and decide on next steps. This way of working suits issues like anxiety, grief, relationship strain and parenting worries where being heard is the first goal.

Because the approach is collaborative, the counsellor will work with each person to find the best fit. Together they will choose techniques, pacing and session style based on the client’s needs, goals and preferences rather than a single formula.

Online sessions are available by video call, phone, live chat or text-based messaging. Video calls allow face-to-face conversation when visual cues matter. Phone sessions need less bandwidth and can be easier when speech is preferred. Live chat or text messaging can provide brief check-ins, flexible timing and ongoing written contact between longer sessions. These options make it easier to fit therapy around work, childcare and travel, and give different ways to engage when one format suits better than another.

What concerns does Shamsa specialise in?

She supports people with stress, anxiety, relationship and family issues, grief and parenting pressures. Additional focuses include hoarding, jealousy, multicultural concerns, obsessions and compulsions, and paranoia.

How would she describe her way of working?

She uses a Client-Centred Therapy style, which means conversations follow the client’s priorities and feelings. The focus is on listening, reflection and helping clients decide practical next steps.

What is her background and experience?

She has four years of counselling experience and has worked with people from diverse cultural backgrounds. That experience informs a gentle, understanding approach in sessions.

Where is she based and what are her credentials?

She is based in the United Kingdom and holds BACP as the listed credential.

Which languages are supported in sessions?

Sessions are offered in English, Hindi, Punjabi and Urdu.

Can people outside the UK work with her?

She accepts international clients, so people in other countries may be able to arrange sessions.

What formats are available for sessions?

She meets with clients via video calls, phone sessions, live chat, or text-based messaging, offering flexible ways to connect.

How are fees and the start process handled?

Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Therapeutic approaches

Client-Centred Therapy

Experience: 4 years
Registered with: BACP
Languages: English, Hindi, Punjabi, Urdu

Contacting Shamsa

Shamsa takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Shamsa Aslam, BACP

Background and approach

Client-centred care delivered online

Areas of focus

What this therapist works with

Others working with stress, anxiety