Schiarlene Williams, NCPS

How therapeutic approaches adapt to online care

Attachment-Based Therapy focuses on how early bonds shape current relationships. It helps people notice patterns in closeness and trust, and develop new ways of relating that feel safer and more connected. Client-Centred Therapy places the person’s experience at the heart of sessions. The therapist listens without judgement and follows the client’s pace, which can help when people need to be heard and understood before making changes. Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It offers simple tools to test unhelpful thoughts and try small behaviour changes that reduce anxiety and lift mood.

Finding the right approach is part of the work. Schiarlene will talk with each person about their goals and preferences and suggest which methods to try first. Clients and therapist decide together, and the plan can be adjusted as progress unfolds.

Online therapy makes these methods more flexible. Video calls allow face-to-face conversation and visual cues. Phone sessions can be a good fit when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging are useful for quick reflections between sessions or for people who prefer writing. These options help people fit therapy around work, family or travel while keeping the focus on practical steps and emotional support.