Directory entry

Rachel Florence, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Relationship issuesTrauma and abuse Grief Intimacy-related issuesSleeping disorders

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Rachel Florence is a counsellor based in the United Kingdom with three years of professional experience. She draws on person-centred ways of working and trauma-focused methods to help people manage overwhelming memories and relationship pain. Rachel offers talking therapy alongside EMDR as part of an individualised plan.

Her style is practical and down to earth. She aims to make sessions feel like a steady conversation where people can name what matters most.

Background and approach

Rachel listens for patterns that link past experiences to present struggles and helps people try different responses. Sessions focus on simple, doable steps rather than jargon. Rachel often supports people coping with anxiety, depression and stress.

She also works with those facing grief, addiction struggles, sleeping problems and career pressures. Relationship difficulties, intimacy concerns and communication problems are another common focus. She offers help for people affected by trauma, including dissociation, abandonment or attachment issues.

Additional areas include body image, eating-related concerns, caregiver stress, and the effects of domestic violence and separation. Rachel is experienced in supporting autistic adults with therapy needs. Therapy sessions combine attentive listening with techniques drawn from attachment-based and emotionally focused approaches, and from EMDR when needed.

Rachel encourages clients to set manageable goals and to review progress together. Sessions are arranged to suit individual life rhythms and practical needs.

How her approaches work in online therapy

Rachel draws from attachment-based therapy to look at how early relationships shape current patterns. This approach helps people understand why they react a certain way in close relationships and aims to build safer ways of relating.

She uses client-centred methods to prioritise the person’s own goals. That means the therapist listens carefully and follows the client’s lead, helping them find their own solutions and build confidence.

Emotionally-Focused Therapy (EFT) is used to help people identify and change unhelpful emotional responses. It focuses on naming feelings, understanding their purpose, and trying new ways of responding in relationships.

Finding the right approach is part of the work. The therapist will discuss options and agree a plan together based on needs, goals and preferences. This collaborative process helps tailor the techniques used over time.

Online sessions can be arranged by video call, phone, live chat or text-based messaging. Video calls allow face-to-face conversation and visual cues. Phone sessions use less bandwidth and can fit into a work break. Live chat or messaging can be used for shorter check-ins or when writing feels easier. These options aim to increase flexibility and make it simpler to keep therapy consistent with everyday life.

What kinds of concerns does Rachel help with?

She works with anxiety, depression, stress and sleeping problems. Relationship and intimacy issues, grief, addiction and career pressures are also in her focus areas.

What is her therapeutic style like?

The approach is person-centred and practical. Sessions feel like a steady conversation that focuses on clear, manageable steps.

What background and experience does she have?

Rachel has three years of clinical experience and has worked with people impacted by trauma, attachment difficulties and autism-related needs.

What professional credential does she hold and where is she based?

She holds BACP registration and practises in the United Kingdom.

Which languages are supported and can international clients access sessions?

Sessions are offered in English. International clients are not currently accepted.

How are sessions delivered?

Rachel offers video calls, phone sessions, live chat and text-based messaging. Different formats can be used depending on what suits the person and the work planned.

How are fees handled?

Cost varies with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button and completing a short matching questionnaire. Then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Relationship issues
Trauma and abuse
Grief

Also listed

Therapeutic approaches

Experience: 3 years
Registered with: BACP
Languages: English

Contacting Rachel

Rachel takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Rachel Florence, BACP

Background and approach

How her approaches work in online therapy

Areas of focus

What this therapist works with

Others working with relationship