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Pauline Banks, NCPS

Credentials
NCPS
Experience
10 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Relationship issuesFamily conflictsTrauma and abuseParenting issuesCoping with life changes

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Pauline Banks uses person-centred and attachment-focused ways of working to help people feel heard and understood. She draws on ten years of professional experience and an NCPS credential to guide conversations about relationships, parenting and past trauma. Pauline aims to make the first steps into therapy simple and direct for worried parents and individuals.

She believes people know their own story best and brings that view into sessions. That means sessions focus on what matters to the client, not on scripted approaches.

Background and approach

Practical tools from cognitive behavioural therapy and dialectical behaviour therapy are offered when helpful, alongside trauma work such as EMDR for people who have experienced abuse or significant loss. Pauline supports people dealing with stress, anxiety, addiction and grief, and she also helps with intimacy-related concerns, eating and anger issues.

She works with those facing life changes, career strain, compassion fatigue and the long-term effects of chronic illness. Additional interests include attachment difficulties, adoption and foster care matters, and neurodiversity such as autism and Asperger syndrome. Sessions can be tailored around parenting challenges, blended family dynamics, communication problems and abandonment issues.

She also offers support for mood disorders including bipolar and depression, and for people managing co-morbidity or dependent and avoidant personality traits. The aim is steady progress through clear, manageable steps. Pauline practices in the United Kingdom and runs therapy in plain language.

She invites people to take the next step when they feel ready and will help plan a route forward that fits each person’s goals.

How Pauline’s approaches translate to online work

Pauline combines attachment-based and client-centred methods with CBT tools to help people online. Attachment-based work looks at patterns in close relationships and how early experiences shape current trust and connection. It can help when intimacy, abandonment or communication problems are the main concern. Client-centred therapy focuses on listening and following the client’s pace; sessions are shaped around what the person brings rather than a fixed agenda.

Cognitive behavioural therapy (CBT) is offered to identify unhelpful thinking and build practical coping skills for anxiety, stress, mood and addiction-related problems. EMDR is available for targeted trauma processing when appropriate and when the client and therapist agree it fits the goals. Choosing an approach is collaborative - Pauline will discuss options, try things out and adjust methods to match the client’s needs and preferences.

Online sessions are available by video call, phone, live chat or messaging, which makes therapy easier to fit around family and work. Phone sessions need less bandwidth and are useful for shorter check-ins, while messaging supports people who prefer writing between sessions. Video calls allow face-to-face conversation from wherever the client is based in the United Kingdom, offering flexibility and continuity of care with registered or accredited professionals.
What kinds of problems can I bring to therapy?
She helps with relationship and family issues, parenting concerns, trauma and abuse, stress and anxiety, addictions, grief and intimacy difficulties.
How does she approach therapy?
Pauline uses a person-centred style that prioritises the client’s experience and combines attachment work with practical techniques from CBT and DBT when useful.
What experience does she have?
Pauline has ten years of professional experience working with a wide range of personal and interpersonal difficulties.
What are her credentials and where is she based?
She holds NCPS and practises in the United Kingdom.
Which languages are supported for sessions?
Sessions are offered in English.
What formats are available for sessions?
Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging.
How are sessions paid for and what do they cost?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
To get started, select the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist’s availability.

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Experience
10 years
Registered with
NCPS
Languages
English

Contacting Pauline

Pauline takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

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