Directory entry

Olivia Tay, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English, Akan, Ewe, Twi
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Grief Self esteem Depression Coping with life changes

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Olivia Tay is a counsellor who focuses on helping people who are struggling with stress, anxiety, low mood and low self-esteem. She speaks English, Akan, Ewe and Twi and supports people who are facing grief, relationship concerns, changes in life circumstances, trauma and issues with eating, sleeping or anger.

Her straightforward style aims to make early steps less daunting for worried parents and individuals. Olivia works to create an open and non-judgemental space where people can say what they are really feeling.

Background and approach

She encourages honest conversation and gentle reflection rather than fast solutions. Sessions are paced to match each person’s readiness to talk and to try new ways of coping. Her practice draws on several well-known approaches, including Acceptance and Commitment Therapy, cognitive behavioural techniques and client-centred ways of working.

She uses these methods to help people notice unhelpful patterns, develop practical coping strategies and clarify what matters most to them. Olivia has three years of experience and is a member of the British Association for Counselling and Psychotherapy, BACP. That background informs a professional approach while keeping the focus on the person in front of her.

People can expect straightforward, practical steps alongside listening and support. Olivia aims to empower people to manage difficult feelings and move towards more manageable daily life choices.

Therapeutic approaches and how they work online

Acceptance and Commitment Therapy (ACT) helps people clarify their values and take small steps towards them, even when difficult thoughts or feelings are present. It is useful for anxiety, low mood and coping with life changes. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and actions link together and offers practical techniques to change unhelpful patterns, which can help with worry, sleep and mood problems. Client-Centred Therapy focuses on listening and understanding from the counsellor so the person feels heard and can explore their own solutions; this approach helps build confidence and self-esteem.

Finding the right approach is part of the work. Olivia will collaborate with each person to decide which methods fit their goals and preferences. That might mean mixing gentle listening with practical CBT exercises or using values-based ACT steps alongside solution-focused ideas. The plan is tailored together and reviewed as sessions progress.

Online therapy gives practical flexibility. Video calls recreate a face-to-face conversation when visual cues help. Phone sessions can be lighter on technology and work well when someone needs a shorter check-in. Live chat and text messaging suit people who prefer written reflection or need support between calls. These options make it easier to fit counselling into busy days and different routines while keeping the focus on the therapeutic work.

What kinds of problems does Olivia help with?

She supports people with stress, anxiety, depression, grief and low self-esteem, as well as relationship concerns, trauma and issues around eating, sleeping and anger.

What is her general therapy style like?

Her style is open and non-judgemental, focusing on listening and practical steps. She balances reflection with concrete techniques to help manage everyday challenges.

How much clinical experience does she have?

She has three years of professional experience working with a range of emotional and behavioural concerns.

What credentials and location are listed?

She is a member of the British Association for Counselling and Psychotherapy, BACP, and practices in the United Kingdom.

Which languages are available for sessions?

Sessions are offered in English, Akan, Ewe and Twi.

What session formats are offered?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and routines.

How are fees handled?

Costs vary with location and therapist availability and are charged through a subscription model that can be cancelled at any time.

How do I begin working with Olivia?

Click the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Also listed

Anger management
Coping with life changes
Depression
Eating disorders
Family conflicts
Intimacy-related issues
Relationship issues
Sleeping disorders
Trauma and abuse

Therapeutic approaches

Experience: 3 years
Registered with: BACP
Languages: English, Akan, Ewe, Twi

Contacting Olivia

Olivia takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Olivia Tay, BACP

Background and approach

Therapeutic approaches and how they work online

Areas of focus

What this therapist works with

Others working with stress, anxiety