Oliver Williams, BACP

Approaches you might try in online sessions

Client-centred therapy puts the person's experience at the centre of each session. The counsellor listens without judgement and helps the person shape goals and next steps. This approach can help people who need a safe space to make sense of strong feelings.

Cognitive behavioural therapy, or CBT, looks at the links between thoughts, feelings and actions. It involves practical exercises and small experiments to change patterns that cause distress. CBT can be useful for anxiety, depression and stress-related problems.

Emotionally-Focused Therapy, or EFT, focuses on understanding and shifting emotional responses. It helps people notice how emotions affect behaviour and relationships and supports clearer emotional expression.

Finding the right approach is part of the work. The counsellor will discuss different methods and help choose what fits a person's goals and preferences. That decision is made together and can change as therapy progresses.

Online sessions offer several practical benefits. Video calls allow face-to-face conversation when meeting in person is difficult. Phone sessions use less bandwidth and can be easier on days when being on camera feels tiring. Live chat and text-based messaging suit shorter check-ins or people who prefer to write rather than speak. These options make it easier to fit therapy around work and family commitments and to keep continuity when life changes.