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Home Counsellors Nicola 'Nikki' Crosby
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Nicola 'Nikki' Crosby, BACP, NCPS

Credentials
BACP, NCPS
Experience
4 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyRelationship issuesTrauma and abuseDepression

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Nicola 'Nikki' Crosby helps people dealing with stress, anxiety, relationship difficulties, trauma and abuse, and depression. She speaks plainly and offers space for someone to talk through what feels overwhelming. Nikki acknowledges how hard the first step can be and aims to make that step easier to take.

She has four years of professional experience in the United Kingdom and holds BACP and NCPS credentials. Nikki focuses on practical conversation and listening so people can make sense of upsetting events and everyday pressures.

Background and approach

Sessions aim to be direct and compassionate rather than full of clinical terms. Her work often looks at attachment and abandonment worries, communication problems and the strain that comes from blended family dynamics. Nikki also helps people affected by domestic violence, separation and loss, dissociation, and patterns like codependency or avoidance.

She will pace the work to match each person’s needs. Sessions are designed to help people notice patterns, try different ways of coping and build small, steady changes. Nikki explains ideas clearly and checks in about what helps between sessions.

The goal is to leave people feeling more able to manage difficult feelings and relationships. People meet her for video calls, phone sessions, live chat or text-based messaging. The focus is on creating a respectful, down-to-earth space where people can start to make sense of their situation and plan what to do next.

How practical therapeutic approaches work online

Evidence-based therapeutic techniques focus on helping people understand patterns and try new ways of coping. One common approach involves talking through thoughts and feelings to spot unhelpful patterns and rehearse different responses. This helps with anxiety, low mood and relationship difficulties by making reactions easier to change in everyday life.

Another approach uses grounding and pacing to address trauma-related symptoms like dissociation or overwhelming memories. The work breaks things into smaller steps so people can rebuild a sense of control and safety in their reactions rather than feeling rushed into big changes.

Choosing the right approach is part of the work together. The therapist will discuss options and decide collaboratively which methods match a person's needs, goals and pace. That shared planning helps people feel involved and more comfortable with the steps they take.

Online therapy offers practical flexibility. Video calls let the therapist see non-verbal cues and hold fuller conversations. Phone sessions often fit into a short break and need less bandwidth. Live chat or text-based messaging can be useful for brief check-ins, reflecting between sessions or when writing feels easier than speaking. These options make it simpler to get regular support while balancing work, family and everyday life.
What kinds of problems does this counsellor help with?
Nikki supports people coping with stress, anxiety, relationship problems, trauma and abuse, and depression. She also focuses on issues such as attachment, abandonment, communication problems and family-related tensions.
How would you describe her therapeutic style?
She uses clear, practical conversation and active listening to help people make sense of feelings and patterns. Sessions are calm, direct and aimed at small, manageable change.
What is her professional background?
She has four years of professional work experience in the United Kingdom and has worked with people affected by domestic violence, separation, dissociation and codependency.
Which credentials and location apply to her practice?
She holds BACP and NCPS credentials and works in the United Kingdom.
Can sessions be held in other languages or for international clients?
Sessions are offered in English. She is not currently accepting international clients.
What session formats are available?
Therapy can take place via video calls, phone sessions, live chat or text-based messaging to suit different preferences and schedules.
How is cost handled for sessions?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
What do I need to do to start therapy?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

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Experience
4 years
Registered with
BACP, NCPS
Languages
English

Contacting Nicola

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