Directory entry

Nicola Lilley, BACP, NCPS

Credentials: BACP, NCPS
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsParenting issues

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Nicola Lilley uses an integrative approach to counselling and adapts methods to suit each person. She aims to make sessions clear and practical. Nicola meets people where they are and focuses on what feels most useful now.

She is a BACP member and holds NCPS credentialing. Nicola has three years of professional practice in the United Kingdom. Nicola helps people with stress and anxiety, depression, mood swings and bipolar concerns.

Background and approach

She supports those facing grief, trauma and addiction, and works with issues around intimacy, self-esteem, sleep and eating. She also assists with parenting strain, family conflict, relationship and communication problems, and challenges such as isolation or midlife change. Her style is down-to-earth and respectful.

Nicola listens first, then discusses practical steps the client can try between sessions. Conversations are tailored to the individual and may include goal-setting, behaviour changes and reflective work on patterns such as attachment or control issues. Nicola also addresses concerns like guilt and shame, impulsivity, forgiveness, life purpose and career uncertainty.

She offers support for compassion fatigue and caregiver stress, and explores how past abandonment or narcissistic dynamics can affect current relationships. Sessions can be held in English and Nicola accepts international clients. She works via video, phone, live chat or text-based messaging so people can choose the format that fits their life.

To begin, users complete a short matching questionnaire and book according to the therapist's availability.

How integrative approaches work in online therapy

Nicola uses an integrative method that blends techniques to match each person's needs. That may mean a mix of conversational work and practical exercises to manage anxiety or low mood. Integrative work helps when a single method does not fit every problem and when both thoughts and behaviours need attention.

She also focuses on attachment-related patterns and communication skills. This kind of work looks at how past relationships shape current reactions and teaches clearer ways to express needs. It can help with relationship tensions, feelings of abandonment, or recurring control and trust issues.

Finding the right approach is part of the therapeutic process. Nicola will talk with the client about goals, preferences and what has helped or not helped before. Together they decide which techniques to try and review progress as therapy continues.

Online sessions are offered by video calls, phone, live chat or text-based messaging to make therapy more flexible. Video is useful for in-depth conversations and visual cues, phone sessions can be easier when bandwidth is limited, and messaging suits shorter check-ins or ongoing reflection. These options help people fit therapy around work, family and travel commitments while still working with registered or accredited professionals.

What concerns does Nicola help with?

She supports people dealing with stress, anxiety, depression and bipolar mood issues. Nicola also helps with grief, trauma, addictions, intimacy concerns, self-esteem and sleep or eating problems.

How would you describe Nicola's therapeutic style?

Her approach is integrative and pragmatic. She listens, then works with clients to set goals and try practical steps between sessions.

What experience does Nicola have?

Nicola has three years of professional practice in the United Kingdom working with a range of emotional and relational issues.

What credentials and location are on record?

She is listed with BACP and holds NCPS credentialing, and is based in the United Kingdom.

Which languages and international arrangements are supported?

Sessions are offered in English and Nicola accepts international clients.

What session formats are available?

Clients can meet by video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How much does therapy cost?

Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin working with Nicola?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Experience: 3 years
Registered with: BACP, NCPS
Languages: English

Contacting Nicola

Nicola takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Nicola Lilley, BACP, NCPS

Background and approach

How integrative approaches work in online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety