Directory entry

Nicola Keenan, BACP

Credentials: BACP
Experience: 4 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Ready when you are

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Nicola Keenan is a counsellor who aims to make counselling straightforward and approachable. She offers a calm place to talk about stress, anxiety, low mood and difficult events. Nicola uses a person-centred way of working and listens without judgement so people can explore the changes they want to make.

Nicola has four years of professional experience supporting people through a range of concerns. These include anxiety, depression, PTSD, and the effects of abuse.

Background and approach

She also focuses on relationship strain, parenting pressures, grief, work-related stress and issues that affect first responders. Her style is warm and non-directive. Sessions focus on the person’s own goals and pace rather than following a fixed agenda.

Nicola mirrors what is said, reflects feelings and encourages people to find solutions that feel right for them. People come to Nicola when life feels overwhelming or stuck. She works with intimacy difficulties, anger, self-esteem problems and career worries, as well as coping with major life changes.

Nicola also supports those affected by sexual assault and other forms of abuse. Therapy typically begins by talking about what needs to change and what matters most. Over time Nicola helps people notice patterns, try small shifts and build practical ways to feel steadier.

Sessions are offered in English and take place online or by phone, video, live chat or messaging.

Person-centred therapy online and practical access

Person-centred therapy focuses on the person rather than the problem. The counsellor offers empathic listening, reflects feelings and helps individuals explore choices that fit their values. This approach can be helpful for anxiety, low mood, self-esteem and relationship concerns.

Nicola’s practice emphasises a non-directive way of working where the client’s goals guide the sessions. That means the therapist and client work together to decide which topics to focus on and how to move forward, adjusting the approach if needed to suit changing needs and preferences.

Online therapy gives practical flexibility. Video calls are useful when people want face-to-face contact, while phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging suit people who prefer typed conversations, want quick reflections between sessions or need to fit therapy around a busy day.

Many registered or accredited professionals offer these formats, and Nicola will help clients choose the best mix of video, phone, chat or messaging based on the issues they bring and what feels most manageable for them.

What concerns does Nicola support?

She works with stress, anxiety, depression, relationship and family concerns, trauma and abuse, grief, intimacy issues, parenting, anger, self-esteem, career worries and coping with life changes.

How would you describe her therapeutic style?

Nicola practices a person-centred approach, offering a non-directive, empathic space that helps people find their own solutions and set their own pace.

What is her professional background?

She has four years of experience working with a range of mental health and wellbeing concerns, including PTSD and the aftermath of abuse.

Where is Nicola based and what credential does she hold?

She is based in the United Kingdom and holds BACP registration as provided in her profile.

Which languages are offered and can international clients join?

Sessions are offered in English and Nicola is not currently accepting international clients.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are sessions charged?

Cost varies with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.

How do I begin therapy with Nicola?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to her availability.

Areas of focus

What this therapist works with

Most often

Also listed

Anger management
Career difficulties
Coping with life changes
Family conflicts
First responder issues
Grief
Intimacy-related issues
Parenting issues
Relationship issues
Self esteem
Sexual assault and abuse
Trauma and abuse

Therapeutic approaches

Client-Centred Therapy

Experience: 4 years
Registered with: BACP
Languages: English

Contacting Nicola

Nicola takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Nicola Keenan, BACP

Background and approach

Person-centred therapy online and practical access

Areas of focus

What this therapist works with

Others working with stress, anxiety