Online therapy · United Kingdom In crisis? Call 116 123 (Samaritans, free, any hour)
Browse profiles
Home Counsellors Nicola Burgess
Portrait of Nicola Burgess

Directory entry

Nicola Burgess, BACP

Credentials
BACP
Experience
7 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Relationship issuesFamily conflictsTrauma and abuseSelf esteemCoping with life changes

Ready when you are

Nicola sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Get started with Nicola

Affiliate link. We will earn a commission if you sign up, at no cost to you.


Nicola Burgess uses a person-centred approach to make space for what matters most to each person. She is a counsellor who listens without judgement and helps people name their worries. Nicola aims to create calm, steady sessions where people can think clearly and decide what they want to do next.

She trained with a Bachelor of Science (Honours) in Person-Centred Counselling from Derby University and has practised for seven years.

Background and approach

Nicola has met people with many different difficulties. These include relationship and family tensions, trauma and abuse, and grief from many kinds of loss. Nicola also supports people facing stress, anxiety, low self-esteem, addiction concerns, eating and sleeping problems, and work-related pressures such as compassion fatigue.

She has experience with mood challenges including depression and bipolar disorder, and with neurodiverse presentations such as attention differences. Additional areas she notices in sessions include attachment and abandonment themes, communication and control problems, and blended family or parenting strain. Sessions focus on what the person brings to the room.

Nicola uses Client-Centred, Narrative and Solution-Focused ideas to help people tell their story, spot patterns, and try small steps that make a difference. She keeps language simple and practical so conversations stay useful. Nicola offers video calls, phone sessions, live chat, and text messaging.

She works from the United Kingdom and speaks English. To begin, a short matching questionnaire helps pair people with a suitable schedule and session rhythm.

How Nicola's approaches work online

Client-Centred Therapy puts your experience at the centre of each session. The counsellor reflects what you say and helps you find your own direction, which can be useful for grief, low self-worth and relationship struggles.

Narrative Therapy focuses on the stories people carry. Nicola helps separate the person from the problem so you can rewrite unhelpful stories about yourself, attachment, or past abuse.

Solution-Focused Therapy looks for small, practical steps you can try between sessions. It helps when you want quick changes, clearer goals, or tools for managing stress and anxiety.

Finding the right mix of approaches is part of the work. Nicola will talk with clients about their needs, aims and preferences and decide together which methods to use. The partnership is gradual and adaptive rather than fixed.

Online sessions make it easier to fit counselling around life. Video calls allow face-to-face conversation, phone sessions need less bandwidth, and live chat or text messaging offer shorter check-ins or ongoing written support. These options help people work on relationship issues, grief, trauma recovery or stress without reshaping their whole day.
What kinds of problems does Nicola help with?
She supports people with relationship tensions, trauma and abuse, grief, low self-esteem, stress and anxiety, addictive behaviours, eating and sleeping difficulties, and mood concerns such as depression and bipolar.
What style of therapy does she use?
Nicola works mainly from a Client-Centred position, and also uses Narrative and Solution-Focused approaches to help people tell their story, explore meanings, and try practical steps.
How long has Nicola been practising?
She has seven years of counselling experience since qualifying with a BSc (Hons) in Person-Centred Counselling from Derby University.
Where is Nicola based and what are her credentials?
She practises in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy (BACP).
Which languages are offered in sessions?
Sessions are offered in English.
What session formats are available?
Sessions can be carried out by video call, phone, live chat, or text-based messaging to suit different routines and preferences.
How are sessions billed and what do they cost?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with Nicola?
Select the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's available times.

Areas of focus

What this therapist works with

Most often

Experience
7 years
Registered with
BACP
Languages
English

Contacting Nicola

Nicola takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Contact Nicola

We will earn a commission if you sign up through our link, at no cost to you.

Others working with relationship

See all →
Contact Nicola