Directory entry

Mercedes B Caballero, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English, Spanish
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesTrauma and abuse Self esteem Depression

Ready when you are

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Mercedes B Caballero welcomes people who are feeling overwhelmed by stress, anxiety, low self-esteem or life changes. She works with individuals facing relationship strain, grief, addiction concerns, anger and the after-effects of trauma and abuse. Sessions are offered in English and Spanish to support a range of needs.

Mercedes views each person as the expert on their own life. She aims to create a calm space where people can speak openly and notice what they already do well.

Background and approach

Her style is supportive and direct, helping clients find small steps that lead to clearer thinking and better coping. In practice she draws on approaches that focus on relationships, the person at the centre of therapy, and the different inner parts that shape feelings and behaviour.

That mix helps with issues such as communication problems, guilt and shame, and rebuilding self-love after loss or conflict. She also addresses questions of life purpose and forgiveness when clients want to look deeper. Mercedes has three years of professional experience and holds BACP registration, which is noted as BACP.

She offers online sessions in several formats to fit different schedules and preferences. People choosing to start will complete a short matching questionnaire and then arrange sessions according to availability. Her aim is practical support rather than labels.

She helps people notice what matters to them, explore options, and take steps that feel doable. The approach is collaborative and paced to each person’s needs.

How her approaches translate to online therapy

Attachment-Based Therapy focuses on patterns in close relationships and how they shape feelings. Online work using this approach helps people notice recurring relationship habits and try different ways of connecting or setting boundaries. Client-Centred Therapy puts the person at the heart of sessions and emphasises listening and understanding. In remote sessions this looks like the counsellor offering steady, non-judgemental attention while the client leads what matters most.

Finding the right approach is part of the process and will be decided together. The therapist will discuss goals, preferences and what feels most helpful, then adapt methods as therapy progresses. That collaborative planning makes it easier to try different techniques until the best fit is found.

Online formats include video calls, phone sessions, live chat and text-based messaging, which offer practical flexibility. Video is useful for richer interaction and visual cues. Phone sessions suit those with less bandwidth or who prefer not to be on camera. Live chat and text messaging make it easier to check in between longer sessions or to fit therapy into a busy day. These options help people access therapy from different locations and schedules while keeping the focus on steady, regular progress.

What concerns does she help with?

She supports people with stress, anxiety, relationship issues, trauma and abuse, low self-esteem, depression, addictions, grief, parenting strains, anger and life changes.

What is her therapeutic style?

Her style is collaborative and person-centred, aiming to help people speak openly and find practical steps for change.

What experience does she bring?

She has three years of professional work experience in the United Kingdom supporting a range of emotional and relationship concerns.

What credentials and region apply?

She is registered with BACP and practices from the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English and Spanish and she accepts international clients.

What session formats are available?

She sees clients via video calls, phone sessions, live chat, and text-based messaging to suit different preferences.

How are sessions charged?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

To start, select the Start Therapy button, complete a short matching questionnaire, and then schedule sessions based on the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Trauma and abuse

Also listed

Therapeutic approaches

Experience: 3 years
Registered with: BACP
Languages: English, Spanish

Contacting Mercedes

Mercedes takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Mercedes B Caballero, BACP

Background and approach

How her approaches translate to online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety