Directory entry

Melanie Crossley, BACP

Credentials: BACP
Experience: 3 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesTrauma and abuse Depression Coping with life changes

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Melanie Crossley helps people facing stress, anxiety, relationship strain, trauma and abuse, and depression. She works with those coping with big life changes and feeling stuck by loneliness, guilt, or attachment wounds. Melanie is based in the United Kingdom and holds BACP accreditation.

She has three years of professional experience supporting people through difficult times. Her approach is straightforward and warm. Melanie aims to build an open space where clients can speak honestly about thoughts and feelings without fear of judgement.

Background and approach

Conversations are paced to each person’s comfort, with practical ways to manage intense feelings alongside time to reflect on deeper patterns. Melanie uses client-centred methods that place the person’s own experiences at the heart of therapy. She also draws on existential ideas to help people make sense of loss, meaning, and choice.

Together, these approaches help with mood disorders, trauma responses, and problems rooted in attachment or abandonment. Sessions focus on what matters now and on small steps that add up. Melanie can support people dealing with divorce or separation, chronic shame, or difficulties caused by narcissistic relationships.

She combines listening with gentle challenge to help people notice options they might not have seen. If someone prefers online or phone contact, Melanie offers video calls, phone sessions, live chat, and text-based messaging. The emphasis is on finding a way of working that fits individual needs and daily life.

How Melanie’s approaches work online

Client-Centred Therapy puts the person’s experience first. The counsellor listens openly, follows the client’s lead, and helps them find their own answers. This approach suits people who need a compassionate space to talk through stress, anxiety, or relationship matters.

Existential Therapy focuses on meaning, choice, and how people cope with loss or big life changes. It helps when someone is wrestling with questions about identity, purpose, or the impact of trauma and separation.

Finding the right approach is a shared process. Melanie will work collaboratively to identify what feels most useful based on the client’s needs, goals, and preferences, and she will adapt the way of working as therapy progresses.

Online work offers practical flexibility. Video calls let people have a fuller face-to-face conversation, while phone sessions can be simpler when bandwidth or being on camera is difficult. Live chat and text-based messaging suit shorter check-ins, step-by-step reflection, or people who prefer writing their thoughts. These options make it easier to fit therapy around work, family, or other commitments while keeping the focus on progress and clarity.

What concerns does Melanie help with?

She supports people with stress, anxiety, relationship issues, trauma and abuse, depression, and coping with life changes. Additional focus areas include abandonment, attachment issues, divorce and separation, guilt and shame, isolation or loneliness, mood disorders, narcissism, and post-traumatic stress.

What is her therapeutic style like?

Melanie creates an open, non-judgemental space and lets the client lead the pace. She listens closely and combines supportive listening with gentle challenge to help people notice new options.

How much professional experience does she have?

She has three years of professional work experience supporting people through stress, trauma, mood difficulties and relationship concerns.

What credentials and location are listed?

She holds BACP accreditation and practices from the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

Can international clients work with her?

She is not currently accepting international clients.

What session formats are available?

Therapy can be delivered by video calls, phone sessions, live chat, or text-based messaging to suit different needs and schedules.

How are costs and the subscription handled?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Trauma and abuse

Also listed

Therapeutic approaches

Experience: 3 years
Registered with: BACP
Languages: English

Contacting Melanie

Melanie takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Melanie Crossley, BACP

Background and approach

How Melanie’s approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety