Melanie Cotterill, NCPS

Practical therapeutic approaches suited to online sessions

Client-Centred Therapy focuses on creating a trusting, non-judgemental space where the client leads the conversation and the counsellor listens and reflects. This approach helps people uncover feelings and understand what matters to them when coping with anxiety, grief or life changes.

Solution-Focused Therapy concentrates on small, achievable steps and practical strategies rather than analysing every cause. It suits people who want to set clear goals and try action-oriented changes for problems like stress, panic attacks or relationship difficulties.

Choosing the right approach is a collaborative process. Melanie will work with each person to decide which methods fit their needs and preferences. Together they discuss goals and tweak the approach as therapy progresses so sessions stay relevant and useful.

Online sessions are offered by video call, phone, live chat or text-based messaging to provide flexibility. Video calls approximate an in-person meeting, phone sessions can be easier when bandwidth is limited, live chat is useful for shorter check-ins and text messaging lets people reflect in their own time. These options make it simpler to fit counselling around work, childcare or other commitments and keep the focus on steady practical progress.