Directory entry

Matthew Carroll, NCPS

Credentials: NCPS
Experience: 6 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

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Matthew Carroll offers compassionate, practical support for people feeling overwhelmed by stress, anxiety or life changes. He writes simply and listens carefully. He helps clients work at a pace that feels manageable and adapts sessions to each person’s needs.

Matthew has six years of experience providing counselling in the United Kingdom. He approaches sessions with respect and sensitivity, aiming to create a calm space where people can talk through what matters to them.

Background and approach

He tailors techniques to individual concerns rather than using a single fixed method. His work covers a wide range of issues including ADHD, relationship and intimacy-related concerns, trauma and abuse, grief, and low self-esteem. He also supports people facing eating and sleeping problems, anger, social anxiety and loneliness.

He uses several therapeutic approaches and picks tools that suit the client’s goals. In sessions Matthew combines listening with practical steps. That might mean looking at patterns of thought and behaviour, or reflecting on how early experiences affect present feelings.

He aims to help people develop clearer ways to cope and to regain a sense of direction. Starting therapy is often hard to do. Matthew focuses on making the first steps straightforward.

People begin by completing a short matching questionnaire and then schedule sessions that fit their routine.

How Matthew’s approaches work online

Client-Centred Therapy focuses on listening and respect. The counsellor follows the client’s lead and helps them find their own solutions, which suits emotional concerns like grief, loneliness and relationship worries.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts and behaviours interact. It uses simple techniques to test unhelpful thinking and to build new habits, which can help with anxiety, sleeping problems and low mood.

Psychodynamic work explores how past experiences affect current feelings and patterns. It can help people understand deeper emotional blocks and recurring relationship or intimacy issues.

Finding the right approach is part of the work. Matthew will discuss options and try things out together, adjusting methods to match the client’s goals and preferences. That collaborative process helps decide whether practical CBT tasks, reflective psychodynamic sessions, or a client-centred way of working feels best.

Online therapy offers flexible ways to meet. Video calls are closest to face-to-face and work well for longer sessions. Phone sessions can be useful when video is difficult or bandwidth is low. Live chat and text-based messaging suit shorter check-ins or days when writing feels easier. These options make it simpler to fit therapy around work, study and life commitments.

What concerns does Matthew help with?

He supports people with stress, anxiety, depression and low self-esteem, as well as ADHD, trauma, grief and relationship and intimacy-related issues.

What is his therapeutic style like?

He uses a warm, client-centred approach and adapts sessions to what each person needs, combining listening with practical exercises as appropriate.

How much experience does he have?

He has six years of experience working as a counsellor in the United Kingdom.

What credentials and location are listed?

Matthew is listed with NCPS and practices in the United Kingdom.

Which languages are supported and can international clients join?

Sessions are offered in English and international clients are accepted.

Which session formats are available?

He offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are sessions paid for and what does cost look like?

Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.

What do I need to do to begin therapy?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Experience: 6 years
Registered with: NCPS
Languages: English

Contacting Matthew

Matthew takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Matthew Carroll, NCPS

Background and approach

How Matthew’s approaches work online

Areas of focus

What this therapist works with

Others working with stress, anxiety