Online therapy · United Kingdom In crisis? Call 116 123 (Samaritans, free, any hour)
Browse profiles
Home Counsellors Marlene Jenas
Portrait of Marlene Jenas

Directory entry

Marlene Jenas, BACP

Credentials
BACP
Experience
11 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsSelf esteemCoping with life changes

Ready when you are

Marlene sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Get started with Marlene

Affiliate link. We will earn a commission if you sign up, at no cost to you.

Marlene Jenas is a BACP-registered counsellor with 11 years' experience supporting people through difficult life moments. She aims to help clients name what feels off and find steadier ground through calm, focused conversations. Her tone is gentle and patient, inviting people to explore feelings at their own speed.

Marlene works in short, 45-minute sessions that keep time simple and manageable. Sessions are a place to speak without judgement and without being told what to do.

Background and approach

She listens reflectively and helps clients notice patterns, emotions and choices that matter to them. The core of her practice is client-centred therapy. That means conversations follow the client's lead and build on what matters most to them.

It is useful for anxiety, depression, stress and coping with big changes, as well as for relationship and intimacy-related concerns. Her experience also includes work around grief, trauma and abuse, addictions, self-esteem, parenting challenges, eating and career difficulties. She pays attention to the wider story behind a problem, such as family of origin, attachment or past losses that shape current reactions.

Marlene keeps sessions practical and grounded. She helps people identify small, doable steps and ways to cope between meetings. If someone is unsure how to start, she gently guides the first conversations so the person can make sense of their priorities and next steps.

How client-centred therapy works online

Client-centred therapy focuses on the person speaking and their lived experience. The counsellor offers warm, non-judgemental listening and reflection so the person can better understand feelings and choices. This approach suits issues such as anxiety, depression, stress, grief and relationship concerns where exploring personal meaning matters.

In practice, sessions follow the client's lead rather than a set script. The counsellor mirrors what is said, asks open questions and helps the person notice patterns and priorities. This collaborative way of working helps tailor the pace and topics to each person's needs and goals.

Online formats make it easier to fit counselling into busy lives. Video calls allow a fuller sense of presence for longer conversations. Phone sessions work well when bandwidth is low or when someone prefers not to be on camera. Live chat and text-based messaging suit brief check-ins, short reflections or when writing feels more comfortable than talking.

Finding the right approach is part of the work. The counsellor will discuss options and agree together what feels most helpful, adjusting style and format as needs change. Online sessions offer flexibility and accessibility while keeping the therapeutic relationship central.
What issues does Marlene help with?
Marlene supports people facing stress, anxiety, depression and coping with life changes. She also works with grief, trauma and abuse, addictions, relationship and intimacy-related issues.
What is her therapeutic style like?
She uses a client-centred approach that follows the person's pace and priorities. Conversations focus on listening, reflection and helping people find their own solutions.
How much experience does she have?
She has 11 years of experience working with a range of emotional and practical concerns. That background informs a calm and steady way of working in sessions.
Where is she based and what credentials does she hold?
She practises in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, BACP.
Which languages are sessions offered in?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time.
What session formats are available?
Sessions can be held via video calls, phone sessions, live chat or text-based messaging. This gives options for longer talks or quick check-ins between meetings.
How are sessions paid for and how do I begin?
Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire and schedule according to therapist availability.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Experience
11 years
Registered with
BACP
Languages
English

Contacting Marlene

Marlene takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Contact Marlene

We will earn a commission if you sign up through our link, at no cost to you.

Others working with stress, anxiety

See all →
Contact Marlene