Malgorzata Miernik, BACP

How therapeutic approaches translate to online sessions

The person-centred approach focuses on listening, empathy and helping people feel understood. In practice this means conversations that follow what matters most to the client and build practical ways to cope with stress, anxiety or relationship worries.

Creative exercises and practical tasks are also used to support changes between sessions. These activities might include simple journalling prompts, grounding techniques, or short behavioural experiments to try during the week. They help turn insights from conversation into manageable steps for day-to-day life.

Finding the right approach is a collaborative process. The therapist will work with each person to identify which techniques suit their goals and preferences, and adapt how sessions run based on what helps most. This collaboration includes checking progress and changing direction if needed.

Online therapy offers practical flexibility. Video calls let people see facial cues and keep a therapy rhythm similar to in-person work. Phone sessions use less bandwidth and can be easier when being on camera feels difficult. Live chat and text messaging suit short check-ins, timely reflections, or people who prefer writing to speaking. Together these options make it easier to fit therapy around work, family and travel commitments.