Directory entry

Lisa Arlington, BACP

Credentials: BACP
Experience: 8 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Relationship issuesFamily conflictsTrauma and abuse Depression Coping with life changes

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Lisa Arlington works from a person-centred foundation to help people facing relationship and family difficulties. She draws on solution-focused ideas to help clients set small, practical goals. Lisa uses calm, empathetic listening to make it easier to talk about painful issues.

She is a member of the British Association for Counselling and Psychotherapy (BACP). Lisa has eight years of counselling experience working with people who are struggling with trauma and abuse, depression, and major life changes.

Background and approach

She supports those managing feelings of emptiness, guilt or shame, and people dealing with separation or blended family challenges. Sessions often focus on improving communication, handling commitment and control issues, and addressing attachment and abandonment concerns. Lisa also works with people affected by autism and Asperger syndrome, caregiver stress, impulsivity and family of origin problems.

Conversations are guided so clients can notice strengths and try small changes between sessions. Her practical style helps people break problems into manageable steps. Many clients set short-term goals and review progress together.

Lisa encourages parents and partners to name what they want from relationships and to practise clearer ways of speaking with others. Taking the first step can feel hard, so Lisa aims to be warm and accepting in early sessions. She helps people build on their own knowledge of their lives and to reconnect with what matters to them.

Approaches that suit online counselling

Client-Centred Therapy focuses on empathic listening and creating a non-judgemental space so people can speak openly about relationships, family issues and painful events. It helps when someone needs to be heard and to make sense of their feelings. Solution-Focused Therapy concentrates on small, practical steps and short-term goals. It is useful when someone wants to try specific changes in communication, coping or day-to-day routines and track what helps.

Choosing the right approach is part of the work together. The therapist will discuss priorities, try methods that match the client's needs, and adjust the focus as goals become clearer. This collaborative planning helps clients feel involved and respected in their own progress.

Online sessions are available by video call, phone, live chat or text messaging to suit different situations. Video calls allow face-to-face conversation and non-verbal cues. Phone sessions work well when bandwidth is limited or a hands-free check-in is needed. Live chat and text messaging can be useful for brief check-ins, reflective tasks or when writing helps people to organise thoughts. These options make it easier to attend sessions around work, family or other commitments.

What kinds of problems does Lisa help with?

She works with relationship and family difficulties, trauma and abuse, depression, and coping with life changes. Additional areas include attachment, abandonment, communication problems and caregiver stress.

What is her therapeutic style like?

Lisa uses Client-Centred Therapy to listen with warmth and acceptance, and Solution-Focused Therapy to set practical goals. Sessions combine empathetic listening with short-term steps to try between meetings.

How long has she been practising counselling?

She has eight years of counselling experience working with people on a range of relational and emotional concerns.

What credentials does she hold and where is she based?

She is registered with the British Association for Counselling and Psychotherapy (BACP) and practices in the United Kingdom.

Which languages are available for sessions?

Sessions are offered in English.

What session formats are offered online?

Consultations can take place by video call, phone session, live chat, or text-based messaging depending on client preference.

How are fees and payment handled?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin therapy with her?

Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Relationship issues
Family conflicts
Trauma and abuse

Therapeutic approaches

Experience: 8 years
Registered with: BACP
Languages: English

Contacting Lisa

Lisa takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Lisa Arlington, BACP

Background and approach

Approaches that suit online counselling

Areas of focus

What this therapist works with

Others working with relationship