Directory entry

Laura West, NCPS

Credentials: NCPS
Experience: 19 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Grief Self esteem Depression Coping with life changes

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Laura West helps people facing stress, anxiety, grief, low self-esteem and depression. She also supports those coping with major life changes and long-term health challenges. Laura says reaching out for help is a brave step and aims to make the process straightforward and respectful.

Laura trained initially as a Registered General Nurse and spent 17 years working in the NHS across two hospitals. During that time she took specialist posts, including work as a Macmillan Breast Cancer Specialist Practitioner.

Background and approach

That nursing background shaped her approach to emotional care and led her into psychotherapy and counselling. She completed a diploma in Psychotherapy and Counselling and is an NCPS professional, which reflects her membership of the National Counselling Society. Her practice blends a few different methods rather than using just one model.

This gives her flexibility to match the way she works to each person’s needs. In sessions she draws on client-centred ways of working alongside psychodynamic ideas and brief structured tools when helpful. Conversations tend to focus on what feels most pressing, practical steps the client can try, and the patterns that keep problems repeating.

Laura has 19 years of clinical experience across nursing and psychotherapy roles. She offers talks-through, reflective listening and goal-focused planning to help people move towards calmer days and clearer decisions.

How different approaches work in online therapy

Client-Centred Therapy puts the person’s concerns at the heart of sessions. The counsellor offers active listening, empathy and space to make sense of feelings, which helps when someone is dealing with grief, low self-esteem or life transitions.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It uses simple, practical exercises to test unhelpful thinking and try small behavioural changes, which can be useful for anxiety and depression.

Finding the right approach is part of the work. The therapist will explore goals, preferences and what feels most useful, then agree a way of working together. That collaborative process means methods can shift over time as needs change.

Online sessions are offered by video call, phone, live chat or text messaging to suit different needs. Video calls allow face-to-face conversation, phone sessions need less bandwidth, live chat can fit quick check-ins and text messaging supports shorter, flexible contact. These options make it easier to fit therapy around work, care duties or mobility challenges, while still focusing on steady progress and meaningful change.

What issues does Laura commonly support?

She works with stress, anxiety, grief, low self-esteem and depression, and helps people coping with life changes and long-term illness or pain.

How would you describe her therapeutic style?

Her style is warm and client-centred, with listening and practical suggestions. Sessions focus on what matters most to the person and steps they can try between meetings.

What professional background does she have?

Laura spent 17 years as a Registered General Nurse and later worked as a Macmillan Breast Cancer Specialist Practitioner before retraining in psychotherapy and counselling.

What credentials and location are listed?

She holds NCPS as a credential and practices from the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available online?

Sessions can take place by video call, phone, live chat or text-based messaging.

How are sessions priced?

Cost varies by location and availability; sessions are provided via a subscription that can be cancelled at any time.

How does someone begin therapy with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Also listed

Therapeutic approaches

Experience: 19 years
Registered with: NCPS
Languages: English

Contacting Laura

Laura takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Laura West, NCPS

Background and approach

How different approaches work in online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety