Directory entry

Kelly Mayes, BACP

Credentials: BACP
Experience: 9 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, Anxiety Trauma and abuse Depression

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Kelly Mayes offers calm, straightforward support for people feeling overwhelmed by anxiety, stress or major life changes. She keeps sessions simple and grounded. Her approach is practical and focused on small, manageable steps that can make daily life easier.

Kelly has nine years of experience working with issues such as trauma and abuse, depression, grief and sleeping difficulties. She also helps people with relationship worries, career stress and coping during transitions.

Background and approach

Young adult issues, social anxiety and self-harm are listed areas she is familiar with. In sessions she aims to build an open, non-judgemental space so people can talk about what matters to them. Conversations tend to be direct and collaborative, with a focus on what the person wants to change.

Kelly emphasises courage and practical progress rather than labels. Her training is recorded as BACP, which stands for the British Association for Counselling and Psychotherapy. That is shown as a professional credential in her profile.

Kelly offers online work from the United Kingdom and accepts international clients. Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging. To start, people complete a short matching questionnaire and schedule a time that suits them.

Her style suits someone who wants clear, steady support for everyday struggles and for recovery after frightening or painful events. She helps people plan small steps and stick with them so life feels more manageable.

Therapeutic approaches and online access

Many people benefit from evidence-based techniques that focus on managing symptoms and building coping skills. One common approach uses structured exercises to reduce anxiety and improve sleep by changing patterns of thought and behaviour; this helps when worries or insomnia are getting in the way of daily life. Another approach concentrates on processing traumatic experiences in a paced way so memories feel less intrusive and frightening; it is aimed at reducing post-traumatic stress symptoms and restoring a sense of safety.

Choosing the right approach is a collaborative process. The therapist will listen to a person's goals, try different ways of working, and adapt methods to suit preferences and needs. Together they will decide which techniques feel helpful and useful to carry forward.

Online therapy offers practical flexibility. Video calls let conversations feel close to an in-person session. Phone sessions work well when bandwidth is limited or when a quick check-in is needed. Live chat and text-based messaging make it possible to share thoughts between sessions or to fit support around a busy day. These formats make it easier to get regular help from a therapist while juggling work, study or family commitments.

What concerns does Kelly often help with?

She works with stress, anxiety, trauma and abuse, depression, grief, sleeping problems, relationship and family worries, career strain, and coping with life changes.

How would you describe her therapeutic style?

Her style is plainspoken and practical. Sessions focus on open conversation and small, doable steps towards whatever the client wants to change.

What is her professional background?

She has nine years of professional experience supporting people with a range of mental health and life issues.

Which credential does she hold and where is she based?

Her listed credential is BACP, which stands for the British Association for Counselling and Psychotherapy, and she practises from the United Kingdom.

Can sessions be done in other countries or languages?

Sessions are offered in English and she accepts international clients.

What formats are available for sessions?

Sessions can be arranged as video calls, phone sessions, live chat, or text-based messaging to fit different needs and schedules.

How are fees and billing handled?

Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Also listed

Career difficulties
Coping with life changes
Family conflicts
Grief
Post-traumatic stress
Relationship issues
Self-harm
Sleeping disorders
Social anxiety and phobia
Young adult issues

Experience: 9 years
Registered with: BACP
Languages: English

Contacting Kelly

Kelly takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Kelly Mayes, BACP

Background and approach

Therapeutic approaches and online access

Areas of focus

What this therapist works with

Others working with stress, anxiety