Directory entry

Jo-Ann Kempster, BACP

Credentials: BACP
Experience: 5 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesTrauma and abuse Grief Self esteem

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Jo-Ann Kempster works relationally as a psychotherapist and counsellor. She focuses on helping people who feel overwhelmed, stuck in overthinking, or unsure about themselves. Jo-Ann offers calm, practical support aimed at building clearer coping strategies and stronger self-understanding.

With five years of professional experience and BACP accreditation, Jo-Ann draws on evidence-based therapeutic techniques. She has supported people facing stress, anxiety, relationship concerns, trauma and abuse, grief, low self-esteem, and addictions.

Background and approach

She also helps with sleep problems, parenting strain, career questions, and managing mood conditions such as bipolar and depression. Jo-Ann adapts her approach to the person in front of her. Sessions focus on understanding patterns, exploring motivations, and trying practical steps to change unhelpful habits.

She pays attention to how people relate to others and to themselves, and works to strengthen those connections in everyday life. She aims to treat everyone with respect, sensitivity and compassion. Conversations are tailored to the individual so plans are realistic and achievable.

Jo-Ann emphasises small, steady changes that add up over time. Seeking therapy can feel daunting. Jo-Ann offers a steady, non-judgemental presence to help people take the first steps towards clearer goals and more manageable days.

Relational approaches and online access

Jo-Ann works relationally, which means she pays close attention to how people relate to others and to themselves. This approach helps when relationship patterns, intimacy issues or self-worth problems are getting in the way of day-to-day life. Evidence-based therapeutic techniques are used alongside this relational focus to build clearer coping strategies and reduce unhelpful thinking.

Two common techniques she uses are brief structured work on coping strategies and guided conversation to identify repeating patterns. Coping-focused work looks at practical steps you can try between sessions to reduce anxiety, improve sleep or manage mood swings. Pattern-focused conversation helps you spot recurring reactions in relationships and then try different ways of responding to improve outcomes.

Choosing the right approach is part of the process and will be a collaborative decision. The therapist will discuss goals, try methods, and adjust the plan based on what feels most useful for each person. Clients are encouraged to give feedback so the work fits their needs and preferences.

Online therapy offers several practical benefits. Video calls allow face-to-face conversations when meeting in person is difficult. Phone sessions can be easier when bandwidth is limited or when a session needs to fit into a work break. Live chat and text-based messaging can be used for shorter check-ins, step-by-step coaching, or for people who prefer typing over talking. These options make it simpler to fit therapy into busy lives.

What concerns does Jo-Ann commonly help with?

She supports people with stress, anxiety, relationship issues, trauma and abuse, grief, self-esteem, addictions and a range of mood concerns including bipolar and depression.

What is her therapeutic style?

Jo-Ann uses a relational approach that focuses on how people connect with themselves and others, combined with evidence-based techniques to build coping skills and practical changes.

What background does she bring to sessions?

She has five years of professional practice helping people with motivation, confidence, compassion fatigue and coping with life changes.

What credentials and location are listed?

Jo-Ann is registered with the British Association for Counselling and Psychotherapy - BACP - and practises in the United Kingdom.

Are sessions available in other languages or internationally?

Sessions are offered in English and she accepts clients from outside the United Kingdom.

Which session formats are offered?

She works using video calls, phone sessions, live chat and text-based messaging to suit different needs and circumstances.

How is cost handled for sessions?

Cost varies with location and therapist availability; sessions operate through a subscription model that can be cancelled at any time.

What are the first steps to begin working with her?

Use the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Trauma and abuse

Also listed

Addictions
ADHD
Anger management
Bipolar disorder
Career difficulties
Coaching
Compassion fatigue
Coping with life changes
Depression
Family conflicts
Grief
Intimacy-related issues
LGBT
Parenting issues
Self esteem
Sleeping disorders

Experience: 5 years
Registered with: BACP
Languages: English

Contacting Jo-Ann

Jo-Ann takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Jo-Ann Kempster, BACP

Background and approach

Relational approaches and online access

Areas of focus

What this therapist works with

Others working with stress, anxiety