Directory entry

Jessica Townsend, BACP

Credentials: BACP
Experience: 7 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsSelf esteem Depression

Ready when you are

Jessica sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Affiliate link. We will earn a commission if you sign up, at no cost to you.

Jessica Townsend offers calm, practical support for people feeling overwhelmed by stress or anxiety. She meets each person where they are and focuses on building a trusted working relationship. Sessions are straightforward and goal-focused, so conversations stay useful even when emotions run high.

With seven years of experience, Jessica draws on a mix of counselling approaches to suit individual needs. She uses client-centred listening so people feel understood. She also employs cognitive behavioural techniques to spot unhelpful thinking and to test new ways of coping.

Background and approach

Jessica pays attention to how past experiences shape present behaviour. That perspective helps people make clearer choices about relationships, work and everyday habits. She also offers approaches that focus on emotion and attachment when relationships and intimacy are central concerns.

People come to her for common issues such as depression, grief, relationship strain, parenting pressures, and difficulties with sleep or eating. She also supports those dealing with trauma, addictions, obsessive thoughts and hoarding, as well as specific concerns like postpartum depression and seasonal affective disorder.

Sessions can include practical strategies, reflective conversation and, where suitable, hypnotherapy techniques to help with relaxation and habit change. Jessica works in English and is based in the United Kingdom. Her professional registration is with the British Association for Counselling and Psychotherapy, BACP.

How Jessica’s approaches translate to online therapy

Jessica uses client-centred therapy to create a listening space where people feel heard and understood; online sessions let that focus continue through video, phone or messaging. Cognitive behavioural therapy is offered in simple, practical steps online to identify unhelpful thoughts and try new coping habits between sessions. Emotionally-Focused Therapy helps when relationship patterns or intimacy are central concerns by tracking feelings and interaction styles during conversations.

Finding the right approach is a collaborative process. Jessica will talk with the person about their goals, preferences and what feels most helpful. Together they decide whether to emphasise emotion-focused work, cognitive techniques, hypnotherapy tools for relaxation, or a mix of methods across sessions.

Online formats suit different needs and schedules. Video calls allow face-to-face interaction and non-verbal cues. Phone sessions work well when bandwidth is limited or for shorter check-ins. Live chat and text messaging let people fit therapy into busy days or use written reflection between sessions. These options aim to make it easier to keep therapy consistent and practical alongside everyday life.

What concerns does Jessica commonly help with?

She supports people with stress, anxiety, depression, grief, relationship and intimacy issues, and problems with sleep or eating, among other worries.

What is her general therapeutic style?

Her style combines warm, client-centred listening with practical tools from cognitive behavioural work and emotionally-focused approaches to make sessions both supportive and actionable.

How much clinical experience does she have?

Jessica has seven years of professional experience working in counselling and psychotherapy settings.

What professional credentials and region are relevant?

She is registered with the British Association for Counselling and Psychotherapy, BACP, and practises in the United Kingdom.

Which languages are available and can international clients join?

Sessions are offered in English and international clients are not currently accepted.

What session formats are offered?

Therapy can be carried out by video calls, phone sessions, live chat, or text-based messaging to suit different needs.

How are fees and payments handled?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin therapy with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Therapeutic approaches

Experience: 7 years
Registered with: BACP
Languages: English

Contacting Jessica

Jessica takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Jessica Townsend, BACP

Background and approach

How Jessica’s approaches translate to online therapy

Areas of focus

What this therapist works with

Others working with stress, anxiety