Directory entry

Jennifer Tsang, NCPS

Credentials: NCPS
Experience: 8 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyFamily conflictsTrauma and abuseParenting issuesDepression

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Jennifer Tsang is a counsellor with eight years of practice based in the United Kingdom. She holds the NCPS credential and offers support for people dealing with stress, anxiety, depression and other life challenges. She helps people who are coping with trauma and abuse, addictions, bereavement and relationship concerns.

Parenting strains, intimacy-related issues, sleeping problems and compassion fatigue are also areas she addresses. She pays attention to guilt, shame and family problems as part of her work.

Background and approach

Her style is person-centred, which means the conversation focuses on the person's experience and priorities. She uses a blend of approaches, drawing on cognitive behavioural ideas and mindfulness to help manage unhelpful thoughts and intense emotions. Solution-focused techniques help set practical, short-term goals when clients want clearer next steps.

Sessions are offered in English and she accepts international clients. Jennifer describes her practice as trauma-aware and aims to avoid re-traumatisation by moving at a pace that feels manageable for each person. She wants to understand a person's whole experience before suggesting ways forward.

If someone is feeling overwhelmed, she encourages a simple, clear first step. Talking through current difficulties and finding small, practical changes is the start of the process. The work is collaborative and paced to each person’s needs.

Approaches and online therapy that adapt to your needs

Client-centred therapy focuses on the person's perspective and priorities. The counsellor listens closely, reflects what is said and helps people find their own answers. This approach is useful when someone wants to be heard and to explore personal values and choices.

Cognitive behavioural therapy, or CBT, helps identify unhelpful thought patterns and test them in everyday life. It is practical and often used for anxiety, low mood and sleeping difficulties. Mindfulness therapy complements CBT by teaching attention and breathing practices to reduce reactivity and calm the body.

Choosing the right approach is treated as a collaborative process. The counsellor will talk through options, try gentle steps and adjust methods based on the person's goals and comfort. That way the work matches what the individual needs rather than forcing a single method.

Online therapy offers practical flexibility. Video calls let people see facial expressions and hold a longer session. Phone sessions work well when bandwidth is low or when someone prefers not to be on camera. Live chat and text-based messaging make it easier to fit short check-ins into a busy day and to keep a written record of reflections. Registered and accredited professionals can use these formats to make therapy more accessible across locations.

What concerns does this counsellor help with?

She supports people with stress, anxiety, depression, trauma and abuse, addictions, grief and relationship issues, among other concerns.

How would you describe her therapeutic style?

Her work is person-centred and trauma-aware, combining cognitive behavioural, mindfulness and solution-focused methods to match a person's needs.

What experience does she bring?

She has eight years of counselling experience working with a diverse range of presenting issues.

Where is she based and what credential does she hold?

She is based in the United Kingdom and holds the NCPS credential.

Which languages are sessions offered in?

Sessions are offered in English and she accepts international clients.

What session formats are available?

Sessions can be held by video calls, phone sessions, live chat, or text-based messaging.

How are sessions charged?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Click the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

Areas of focus

What this therapist works with

Most often

Also listed

Addictions
Anger management
Career difficulties
Compassion fatigue
Coping with life changes
Depression
Family problems
Grief
Guilt and shame
Intimacy-related issues
LGBT
Parenting issues
Relationship issues
Self esteem
Sleeping disorders

Therapeutic approaches

Experience: 8 years
Registered with: NCPS
Languages: English

Contacting Jennifer

Jennifer takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Jennifer Tsang, NCPS

Background and approach

Approaches and online therapy that adapt to your needs

Areas of focus

What this therapist works with

Others working with stress, anxiety