Directory entry

Jacqueline Isles, BACP

Credentials: BACP
Experience: 18 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsParenting issuesDepression

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Jacqueline Isles is a BACP counsellor with 18 years' experience based in the United Kingdom. She offers supportive therapy for adults facing stress, anxiety, relationship tensions, depression, grief and other difficult life events. Her approach is warm and respectful, and she encourages people to lead the pace and focus of sessions.

Jacqueline uses client-centred and psychodynamic ideas to help people understand what matters to them. She listens for patterns that come from past experiences and for the strengths a person already has.

Background and approach

Sessions are shaped around practical talk and thoughtful reflection rather than rigid techniques. People see Jacqueline for a wide range of concerns including parenting and family strain, trauma and abuse, LGBT issues, bipolar mood challenges, anger, low self-esteem, compassion fatigue and ADHD-related struggles. She also offers help with coping with life changes and with rebuilding after loss.

Her style is non-directive and collaborative; she treats each person as the expert on their own life. Jacqueline aims to create a calm, professional space where difficult topics can be named and worked through at a comfortable pace. Where relevant, she helps parents with parenting challenges and offers guidance that draws on her experience delivering established parenting courses.

She accepts international clients and works with people at different stages, from short-term focused work to longer-term therapeutic support.

Therapeutic approaches and online options

Jacqueline works from a client-centred perspective which means she follows the person's lead, listens closely, and aims to reflect back what matters most. This approach suits people who want a conversational, person-focused space to talk through their concerns.

She also draws on psychodynamic ideas to help identify patterns that come from earlier experiences and how those patterns affect current relationships and moods. This can be useful for people wanting to understand recurring feelings, relationship difficulties, or reactions rooted in the past.

Choosing the right approach is part of the work together. Jacqueline will discuss aims, try different ways of working, and agree what feels most helpful based on a person's needs and preferences. She treats this as a collaborative process rather than a one-size-fits-all prescription.

Online sessions are available by video calls, phone, live chat or text-based messaging, providing flexibility for different schedules and lifestyles. Video calls allow face-to-face conversation when that matters, phone sessions can be easier when bandwidth is limited, and messaging or live chat can suit shorter check-ins or people who prefer not to be on camera. These options make it simpler to fit therapy into work, family time or travel commitments.

What kinds of issues does Jacqueline help with?

She works with stress, anxiety, depression, relationship and family concerns, trauma and abuse, grief, anger, self-esteem, bipolar challenges, ADHD, compassion fatigue and related life changes.

How would you describe her therapeutic style?

Jacqueline follows a client-centred, non-directive style and uses psychodynamic ideas to look at patterns from the past. She encourages people to guide the focus while offering reflective feedback.

How much experience does she have?

She has 18 years of experience working as a counsellor in the United Kingdom.

What credentials and location does she hold?

Jacqueline is BACP and is based in the United Kingdom.

Which languages and international options are available?

Sessions are offered in English and she accepts international clients.

What session formats are offered?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are sessions charged?

Cost varies with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.

How do I begin working with her?

Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Family conflicts

Also listed

Therapeutic approaches

Experience: 18 years
Registered with: BACP
Languages: English

Contacting Jacqueline

Jacqueline takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Jacqueline Isles, BACP

Background and approach

Therapeutic approaches and online options

Areas of focus

What this therapist works with

Others working with stress, anxiety