Directory entry

Jacqueline Coleman, BACP

Credentials: BACP
Experience: 4 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesSelf esteem Depression Coping with life changes

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Jacqueline Coleman offers calm, straightforward support for people feeling overwhelmed by stress or low mood. She helps with anxiety, relationship concerns, low self-esteem and motivation. Parents and people juggling life changes will find practical, focused conversations aimed at small, doable steps.

Jacqueline introduces a warm, respectful tone and tailors each session to what matters most to the individual. She brings four years of professional experience in the United Kingdom and holds BACP registration.

Background and approach

Sessions focus on what the person wants to change and move towards. Jacqueline uses clear talk and practical suggestions rather than jargon. She pays particular attention to feelings of guilt, shame and isolation, and to building self-love and better social confidence.

Jacqueline works with people experiencing depression and those who want help coping with life transitions. She also supports people dealing with social anxiety and phobia, and helps people rebuild trust after hurt. Conversations can include looking at patterns, testing small changes, and practicing new ways of relating to oneself and others.

Her style is collaborative and grounded. Clients set goals and she helps break them into manageable steps. Sessions are designed to fit into busy lives and to produce realistic progress over time.

Jacqueline offers sessions in English for people in the United Kingdom. She does not work with international clients. Appointments are available by video, phone, live chat or text-based messaging.

Approaches that guide online sessions

Two evidence-based techniques commonly used are practical problem-focused work and short-term skills building. Practical problem-focused work looks at specific situations that cause stress or anxiety and helps people try new responses step by step. Skills building teaches tools such as breathing, pacing social interactions and planning small behavioural experiments to increase confidence.

Another helpful approach is compassionate self-reflection, which supports people dealing with guilt, shame or low self-worth. This approach encourages kinder self-talk and gradual exercises to shift harsh inner criticism into more balanced thinking.

Finding the best approach is part of the process. Jacqueline will work collaboratively to choose methods that fit a person's goals, needs and preferences. Together they set priorities and review what helps most, adjusting the plan as progress is made.

Online sessions can be arranged as video calls, phone sessions, live chat or text messaging. Video is useful for a fuller conversation and visual cues, phone can be easier when bandwidth is limited, live chat suits shorter check-ins, and messaging allows ongoing reflection between sessions. These options make therapy more flexible and easier to fit around work, family or other commitments.

What kinds of concerns does Jacqueline help with?

She supports people dealing with stress, anxiety, depression, low self-esteem and relationship issues, and also addresses feelings like guilt, shame and loneliness.

What is the therapeutic style like?

Her approach is practical and collaborative, focusing on straightforward conversations and small, achievable steps rather than clinical jargon.

How much experience does she have?

Jacqueline has four years of professional work experience in the United Kingdom.

What credentials and location are listed?

She is registered with the BACP and practises in the United Kingdom.

Which languages are available for sessions?

Sessions are offered in English only.

What session formats are offered?

Jacqueline offers video calls, phone sessions, live chat and text-based messaging to suit different preferences.

How are sessions paid for and what do they cost?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Self esteem

Also listed

Experience: 4 years
Registered with: BACP
Languages: English

Contacting Jacqueline

Jacqueline takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Jacqueline Coleman, BACP

Background and approach

Approaches that guide online sessions

Areas of focus

What this therapist works with

Others working with stress, anxiety