Directory entry

Heather Prime, BACP

Credentials: BACP
Experience: 6 years
Practising in: United Kingdom
Languages: English
Sessions: Online only
Client ages: Adults, 18 and over

Works with Stress, AnxietyRelationship issuesGrief Self esteem Depression

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Heather Prime is a person-centred counsellor who focuses on helping people make practical changes in their lives. She draws on a Master of Science in Counselling and Psychotherapy and a Bachelor of Science in Psychology with a counselling psychology focus. Heather is a member of the British Association for Counselling and Psychotherapy (BACP).

She has six years of counselling experience, beginning her training in 2015. Her background includes voluntary and paid roles with local charities and work inside a secondary school alongside independent practice.

Background and approach

Those roles exposed her to a wide range of concerns and everyday struggles. Heather supports people dealing with stress, anxiety and depression. She also helps with relationship and intimacy-related issues, grief and loss, low self-esteem, anger, addictions and career-related strain.

Additional areas of focus include parenting challenges, attention-deficit hyperactivity disorder (ADHD), gender dysphoria and obsessive-compulsive difficulties. Her counselling style is person-centred, which means she aims to follow each person’s pace and priorities. Sessions are practical and straightforward, with space to talk things through and to work out your own path forward.

She can offer creative ways of working when that suits the person she is supporting. Heather provides sessions online and by phone, as well as live chat and text messaging. If you want to find out more about how she works and whether it might suit you, she welcomes questions and a short conversation to explain her approach further.

How therapeutic approaches translate to online counselling

Heather works from a person-centred perspective that focuses on the person’s own priorities and pace. In practice this means sessions aim to help people talk things through, reflect on options and decide what changes feel right for them. This approach suits a wide range of concerns and is easy to use in online formats.

She also draws on evidence-based therapeutic techniques to address issues such as obsessive-compulsive behaviours and attention differences. For obsessive or compulsive patterns, work typically focuses on identifying triggers and building step-by-step routines to reduce distress. For ADHD-related challenges, sessions often concentrate on practical strategies for organisation, time management and coping with overwhelm.

Finding the right therapeutic approach is part of the early work together. The counsellor will discuss goals, preferences and what feels most helpful, and then adapt methods collaboratively rather than imposing a single way of working.

Online therapy offers practical benefits for many people. Video calls let you keep visual connection for deeper conversation, phone sessions work when bandwidth is limited, and live chat or text messaging can suit quick check-ins or days when writing feels easier. These options make it simpler to fit counselling around work, family or daily life while still receiving regular support from a registered professional.

What concerns does Heather work with?

She helps with stress, anxiety, depression, relationship and intimacy-related issues, grief, low self-esteem, addictions and anger, among other concerns.

What is her therapeutic approach like?

Heather uses a person-centred approach that follows the client’s pace and priorities, offering space to talk and make decisions about change.

How much counselling experience does she have?

She has six years of counselling experience, having started training in 2015 and worked in charities and a secondary school setting.

What credentials and location are listed?

She holds an MSc in Counselling and Psychotherapy, a BSc in Psychology, and is a member of the British Association for Counselling and Psychotherapy (BACP). She practises in the United Kingdom.

Which languages are supported and can international clients join?

Sessions are offered in English and international clients are not currently accepted.

What session formats are available?

Heather offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are sessions paid for and what do they cost?

Cost varies with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete the short matching questionnaire and then schedule sessions according to her availability.

Areas of focus

What this therapist works with

Most often

Stress, Anxiety
Relationship issues
Grief

Also listed

Experience: 6 years
Registered with: BACP
Languages: English

Contacting Heather

Heather takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Heather Prime, BACP

Background and approach

How therapeutic approaches translate to online counselling

Areas of focus

What this therapist works with

Others working with stress, anxiety