Online therapy · United Kingdom In crisis? Call 116 123 (Samaritans, free, any hour)
Browse profiles
Home Counsellors Hayley Edwards
Portrait of Hayley Edwards

Directory entry

Hayley Edwards, BACP

Credentials
BACP
Experience
3 years
Practising in
United Kingdom
Languages
English
Sessions
Online only
Client ages
Adults, 18 and over

Works with Stress, AnxietyRelationship issuesFamily conflictsGriefDepression

Ready when you are

Hayley sees clients through BetterHelp. Answer a few questions to ask about starting - free, and no commitment.

Get started with Hayley

Affiliate link. We will earn a commission if you sign up, at no cost to you.


Hayley Edwards is a counsellor with three years of practice supporting people through difficult periods. She works from a person-centred stance, aiming to help people feel heard and understood. Her background also includes systemic ideas that look at how relationships and patterns affect everyday life.

Hayley pays attention to how people talk with others and how that shapes feelings and choices. She often looks at communication habits and repeated patterns when someone wants change.

Background and approach

Sessions focus on what the person wants to achieve and on practical steps they can try between meetings. She is experienced with a wide range of concerns including stress, anxiety, depression, grief, addictions and trauma and abuse. Hayley also supports people with relationship and intimacy-related issues, parenting strain, eating concerns, bipolar mood management, ADHD and questions about sexual orientation.

Her work includes coping with life changes and career-related stress. Hayley brings a calm, non-judgemental approach. She aims to create a space where people can speak about painful or embarrassing topics without feeling rushed.

Her training and lived experience inform how she listens and responds. Hayley keeps learning through additional training to sharpen her skills. She believes people have resources within them to make changes and sees her role as a guide while someone works towards clearer goals and better day-to-day coping.

Therapeutic approaches and online sessions that fit your life

Hayley principally uses person-centred counselling, which centres on listening closely and helping the person find their own answers. Sessions focus on building trust, reflecting feelings and identifying small changes that feel manageable. This approach is useful for anxiety, low mood and when someone needs a steady, accepting presence.

She also draws on systemic or relational ideas that look at how interactions and patterns between people affect wellbeing. That perspective helps when communication and repeated cycles are part of the problem, for example in relationship tensions or family-related stress.

Finding the right approach is part of the work. Hayley will discuss goals and preferences and try different ways of working until something fits. The plan is collaborative so the person and counsellor agree what to try and how to measure progress.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls allow face-to-face conversation and non-verbal cues, phone sessions can be easier when internet bandwidth is limited, chat works for short check-ins and messaging suits people who prefer writing. These options make it easier to fit counselling around work, family and other commitments.
What kinds of problems does Hayley help with?
She works with stress, anxiety, depression and grief along with addictions, trauma and abuse. Other areas include relationship and intimacy-related issues, eating concerns, parenting strain, bipolar, ADHD and coping with life changes.
How would she describe her therapeutic style?
Her main style is person-centred counselling, which focuses on listening and helping people find their own solutions. She also uses systemic ideas to look at relationship patterns and communication.
What is her professional background?
Hayley has three years of experience working as a counsellor and continues to undertake additional training related to mental health and therapy methods.
Where is she based and what credential does she hold?
Hayley practices in the United Kingdom and holds BACP accreditation as supplied in her details.
Which languages are sessions offered in?
Sessions are offered in English.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging so people can choose the way that fits them best.
How are sessions paid for and what do they cost?
Sessions are provided via a subscription model that can be cancelled at any time; the cost varies with location and therapist availability.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Also listed

Experience
3 years
Registered with
BACP
Languages
English

Contacting Hayley

Hayley takes enquiries through BetterHelp. You answer a few questions about what you are looking for, then arrange sessions if it seems like a fit. Browsing costs nothing and you are not committing to anything by reading this page.

Contact Hayley

We will earn a commission if you sign up through our link, at no cost to you.

Others working with stress, anxiety

See all →
Contact Hayley